Andrea Benito

Editor

Andrea Benito is editor at CIO Middle East.

UAE, Bahrain tech leaders gauge impact of Israel accords on business

Q&A: Analytics, digitalization drive KOJ's omnichannel retail strategy

Q&A: Analytics, digitalization drive KOJ's omnichannel retail strategy

Kamal Osman Jamjoom Group (KOJ) Deputy CEO Ian Halliwell leads globally dispersed teams for IT and other support operations; here's how he's driving digitalization and deploying analytics to enhance the customer experience as ...

Q&A: For digital transformation projects, resistance is inevitable

Q&A: For digital transformation projects, resistance is inevitable

Hadi el Arawi, senior technology consultant for Riyadh and former J. Walter Thompson regional director, warns fellow IT decision makers to plan for pushback against big digitalization projects, a lesson learned from a major service...

Desert Adventures scales tourism business via cloud, web

Desert Adventures scales tourism business via cloud, web

The pandemic has not stopped the Dubai-based destination management business from expanding its client base and tour, travel offerings.

Disrupting education: Digital transformation changes teaching

Disrupting education: Digital transformation changes teaching

Krishnan Gopi, chief disruption officer at GEMS Education, explains how analytics, AI, virtual reality and blockchain will transform education and why every company should have a CDO.

AI, big data: The keys to ADNOC’s Panorama digital command centre ROI

AI, big data: The keys to ADNOC’s Panorama digital command centre ROI

ADNOC's Panorama command centre is helping to ensure business continuity by enabling real-time decision-making through secure remote access to data and analysis across the company's many business units.

American Hospital Dubai revamps EHR, ERP to streamline operations

American Hospital Dubai revamps EHR, ERP to streamline operations

American Hospital Dubai is moving to SaaS-based ERP and a new electronic health records system to optimise operations and make better-informed decisions for successful clinical outcomes.

How First Abu Dhabi Bank uses cloud, mobile tech to stay competitive

How First Abu Dhabi Bank uses cloud, mobile tech to stay competitive

First Abu Dhabi Bank (FAB) is deploying digital services and entrusting data to AWS and Azure to maintain a leading position as new players challenge traditional financial services.

Police look to AI, robots to make Dubai the world's safest big city

Police look to AI, robots to make Dubai the world's safest big city

As part of the Smart Dubai 2021 initiative, Dubai Police are developing AI applications and ‘robocops’. They're also working to overcome concerns of the residents they are serving.

Gulf IT leaders learn business continuity lessons during COVID crisis

Gulf IT leaders learn business continuity lessons during COVID crisis

Jason Roos, CIO at KAUST; Mohamed Mousa, CISO at IKEA Saudi Arabia /Bahrain; and Faisal Ali, Group CIO at Gargash Group, explain how business continuity plans helped keep their organizations working during the coronavirus outbreak.

Jeddah's International Medical Center taps AI, mobile tech in pandemic

Jeddah's International Medical Center taps AI, mobile tech in pandemic

IMC has launched an AI smart reporting and wellness app, and now looks forward to deploying software robots and cloud tech to achieve efficiencies in a time of cost-cutting.

Emirates NBD accelerates spending on digital transformation, security

Emirates NBD accelerates spending on digital transformation, security

Hisham Mohamed, CISO of the financial institution's Egyptian arm, explains how the bank is integrating a new transaction platform into its IT infrastructure, and taking a more proactive cyberscecurity stance.

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