News As enterprises step up efforts to enhance customer experience, Oracle is integrating data from its Unity Customer Data Platform (CDP) into its Oracle Service application, as part of the company’s Fusion Cloud Customer Experience (CX) offering.
News The solutions aim to unify and analyze data from manufacturing assets and will compete with similar industry offerings from the stables of AWS, Oracle, Microsoft and IBM.
News vFunction Assessment Hub is aimed at IT decision makers, providing a technical debt score highlighting the complexity of the legacy application code and risk factors associated with it.
News Data lakehouses combine the storage and analytics features of data warehouses and data lakes, with vendors like Databricks offering solutions for specific industries.
News Analysis A PwC survey covering operations and technology leaders as well as other C-suite executives globally has identified three main roadblocks stopping them from achieving digital transformation in their supply chain operations.
News Oracle ME, an employee experience suite within the company’s Fusion Cloud Human Capital Management (HCM) platform, is aimed at resolving workforce challenges such as attrition in the wake of the pandemic.
News The retail industry-focused product aims to help enterprise customers unify their data and gain valuable customer, product, supplier, and location insights.
News The cloud data warehouse specialist has launched another industry-specific product, this time aimed at helping companies in the retail and consumer goods sectors to manage their data.
News Google is extending its Contact Center AI (CCAI) service to allow enterprises to integrate their contact center data with their CRM (customer relationship management) applications in order to optimize and enhance customer service.