Anna Frazzetto

Contributor

Opinions expressed by ICN authors are their own.

As Harvey Nash's CDTO and President of Technology Solutions, Anna Frazzetto has a global impact that few leaders can match when it comes to helping businesses expand their digital capabilities to address critical business challenges. Frazzetto and her global team support organizations throughout North America and the APAC region, from start-ups and growing multinationals to global industry leaders such as Hearst Publications, Omnicom Group, WPP, MSNBC, Honda, Hitachi, Jeffries Investments, AllianceBerstein, and Clearwire Corporation.

Focused on helping businesses expand their digital capabilities and technology resources in areas like data analytics, Cloud, social and mobile technology, Frazzetto is Harvey Nash’s chief IT solutions and outsourcing strategist. Under her direction, an expansion of BPO business and project-based solutions in the APAC market has achieved over five consecutive years of 30 percent year-over-year growth.

Named to SIA's 2018 Global Power 150 - Women in Staffing list, Frazzetto is a sought-after speaker on digital innovation, outsourcing and workplace diversity. An advocate for increasing the numbers and influence of women in technology, she also serves as the National Chair of ARA, an organization aspiring to attract, retain and advance women in IT.

The opinions expressed in this blog are those of Anna Frazzetto and do not necessarily represent those of IDG Communications Inc. or its parent, subsidiary or affiliated companies.

5 mistakes companies make when analyzing customer data – and how to avoid them

5 mistakes companies make when analyzing customer data – and how to avoid them

With today’s powerful data collection and analysis capabilities, businesses have a remarkable view into the wants of their customers. The challenge is to use customer data wisely.

What is the tech industry’s responsibility to talent in the age of automation?

What is the tech industry’s responsibility to talent in the age of automation?

Could our industry become a sector where layoffs are more prevalent than skills shortages?

Robots aren't coming – they're already here

Robots aren't coming – they're already here

What is your AI vision? To stay competitive it is critical to define how AI and machine learning can take your business to the next digital level and build your plan of action.

What would a woman in tech do about the gender gap?

What would a woman in tech do about the gender gap?

Women IT leaders from around the globe weigh in on how businesses can prepare more women for senior leadership roles. Their answers are surprisingly consistent.

If business is great, what’s keeping you up at night?

If business is great, what’s keeping you up at night?

Since the start of 2017, I have been talking to IT leaders about how they are balancing their expanding roles and what is keeping them up at night. While most enjoy having more input into business strategy, they are also worried about...

 Is the call center era over?

Is the call center era over?

For a variety of reasons call centers are no longer the right way to engage customers: Online ordering is everywhere. Millennials prefer texting and messaging. Virtual agents and bots are quickly gaining traction. These kinds of...

The CDO's first 100 days: Expanding the agenda

The CDO's first 100 days: Expanding the agenda

The second installment of my two-part series on the priorities of a new chief digital officer expands the agenda to include an early focus on processes and technologies — especially data, mobile and infrastructure.

First 100 days in the CDO role

First 100 days in the CDO role

The “first 100 days” is a famed transition period for new U.S. presidents. However it's also a valid time frame for almost any senior leader to lay the groundwork for success. A leader’s competence and effectiveness are often examined...

The what’s now and what’s next for digital

The what’s now and what’s next for digital

As we head into Q4, many business leaders are taking a hard look at what digital transformation has meant in their organizations and across their industries. How are competitors succeeding and where are they falling behind? How are...

Overcrowding in the C-suite

Overcrowding in the C-suite

Once upon a time the C-suite consisted of a small trio of leaders who drove the business forward. Today, It’s a different world. From chief data officers to chief sustainability officers and chief people officers, there are few limits...

Digital success starts with digital health

Digital success starts with digital health

As large enterprises race to expand their digital offerings, how do midmarket businesses stay competitive? CDO Anna Frazzetto explains how leaders of smaller organizations can keep ahead by assessing the state of their digital health...

Look who's coming for the CEO role

Look who's coming for the CEO role

Digital touches all areas of the business – operations, finance, marketing, sales, customer engagement, and IT. With experience in all of these areas, the Chief Digital Officer is brilliantly positioned for the CEO shortlist. CDO Anna...

Good news! A tech role where women are gaining ground

Good news! A tech role where women are gaining ground

The role of chief digital officer (CDO) is opening the door to the c-suite for women. Both strategic and technical, the CDO role is one that women appear to be fully embracing. CDO Anna Frazzetto suggests why more women are attracted...

Load More