Bart Perkins

Contributing Columnist

Bart Perkins is managing partner at Louisville, Ky.-based Leverage Partners Inc., which helps organizations invest well in IT.

Lessons from a flight gone wrong

Lessons from a flight gone wrong

United Airlines’ mishandling of Flight 3411 provides powerful lessons on how to avoid creating a crisis.

H-1B: A good system gone bad

H-1B: A good system gone bad

The H-1B visa has worthy goals but terribly flawed implementation. It’s time to fix it.

Lifelong learning is no longer optional

Lifelong learning is no longer optional

Organizations need to encourage employees to continue acquiring new skills throughout their careers.

Mapping: Disruption ahead!

Mapping: Disruption ahead!

What3Words brilliantly streamlines mapping but will require oversight if it becomes a government standard.

How to get beyond Finance vs. IT

How to get beyond Finance vs. IT

IT leaders need to understand the financial policies that control the way IT buys infrastructure and systems.

Virtual reality is actually here

Virtual reality is actually here

The applications of VR extend into nearly every sphere of life.

Outages at Delta and Southwest Airlines hold valuable management lessons

Outages at Delta and Southwest Airlines hold valuable management lessons

This summer’s outages at Delta and Southwest Airlines hold valuable management lessons.

Is your service center too dependent on technology?

Is your service center too dependent on technology?

Your customers are unlikely to be happy if second-level human support is nonexistent or just too hard to get to.

The guppies will get you

The guppies will get you

Inefficient practices that might seem insignificant can multiply to the point where they kill IT productivity.

4 keys to getting funding for your IT project

4 keys to getting funding for your IT project

A compelling case can work even outside of the annual budgeting process. In most enterprises, there’s always money somewhere.

Red flags to look for when making a big IT purchase

Red flags to look for when making a big IT purchase

If making a big buy is at all unusual for your team, you’re at a disadvantage to vendor salespeople who do nothing else. Here are some danger signs to look out for.

Does your performance review process need a performance review?

Does your performance review process need a performance review?

Reviews are a source of anxiety and stress on both sides, but they’re still important tools for setting expectations.

Online advertising has a dark side, but IT can shed some light

Online advertising has a dark side, but IT can shed some light

There are many ways that online numbers can be inflated that have nothing to do with real people looking at actual ads or content.

How to save your job from the intelligent robots

How to save your job from the intelligent robots

In the future the most effective IT staff will have empathy as well as technical skills.

Have you aggravated a telemarketer today?

Have you aggravated a telemarketer today?

Roger Anderson’s Jolly Roger Telephone Co. offers sweet revenge against all those annoying callers.

Supply chains: Danger ahead!

Supply chains: Danger ahead!

Among the many things that can complicate the supply chain for multinationals, legislation and regulation can be the hardest to master.

Are we clear? Writing well can be key to your career

Are we clear? Writing well can be key to your career

Writing is an important communication tool that none of us can ignore.

Get ready for virtual digital assistants in the enterprise

Get ready for virtual digital assistants in the enterprise

Like smartphones and tablets before them, they’re coming, whether IT wants them or not. Are you prepared?

Fight for your right to repair

Fight for your right to repair

Buyers should have the right to repair equipment they purchase.

Out of focus: The multitasking dilemma

Out of focus: The multitasking dilemma

Just about everyone is doing it, but no one does it well.

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