Bill Snyder

San Francisco journalist Bill Snyder writes frequently about business and technology. His work appears regularly in CIO.com and the publications of Stanford's Graduate School of Business and the Haas School of Business at the University of California at Berkeley. He welcomes your comments and suggestions.

Fewer crashes, readability improvements should keep Firefox browser users loyal

Fewer crashes, readability improvements should keep Firefox browser users loyal

Firefox 53 is more stable and has a better interface, but is it enough to switch from Chrome or Opera?

Three simple ways to stop the Windows Creators Update from ruining your day

Three simple ways to stop the Windows Creators Update from ruining your day

Microsoft’s Creators Update is coming your way. Here’s how to take control of the update process.

FCC votes to let phone companies stop robocallers

FCC votes to let phone companies stop robocallers

The Federal Communications Commission approves new rules that will finally make it harder for robocallers to harass you.

Why does Comcast suddenly love Netflix?

Why does Comcast suddenly love Netflix?

AT&T is giving away Apple TVs and Comcast is giving its customers access to Netflix. Is the war between cable and streaming video services about to end?

Baseball games are finally coming to streaming TV

Baseball games are finally coming to streaming TV

New services from Sling TV and YouTube TV will allow you to ditch cable and still watch your favorite teams play at home or away.

Most repair shops can’t fix your iPhone, but that may change

Most repair shops can’t fix your iPhone, but that may change

'Right to repair” bills in eight states would force Apple and other companies to give repair shops the manuals and so'ftware they need to fix electronic products.

How to know if your smart TV can spy on you

How to know if your smart TV can spy on you

The voice control function of your smart TV can be used for eavesdropping while other features of your set may be collecting data as well.

Is Sprint about to disappear?

Is Sprint about to disappear?

SoftBank wants to merge Sprint with T-Mobile or Comcast. Here’s why that’s a terrible idea.

Charitable donations made via PayPal may be going astray

Charitable donations made via PayPal may be going astray

Donors who use the PayPal Giving Fund claim in a class action lawsuit that few of their donations reach the proper charity.

Verizon scores a decisive win in wireless shootout

Verizon scores a decisive win in wireless shootout

RootMetrics testing shows that Verizon still offers more speed and reliability than its three major rivals.

Radiation from outer space could sabotage your smartphone

Radiation from outer space could sabotage your smartphone

Cosmic ray hits to digital devices have endangered airplanes and disrupted the vote count in a European election. Your smartphone could be next.

Why Huntsville will be one of the most connected cities in the U.S.

Why Huntsville will be one of the most connected cities in the U.S.

When a city builds its own fiber network, prices for broadband connectivity plummet and choices for consumers multiply.

Sprint’s unlimited data plan is filled with 'gotchas'

Sprint’s unlimited data plan is filled with 'gotchas'

Sprint’s new plan offering five lines of unlimited voice, texts and data for $90 a month is a good deal for a year – after that the price soars.

What you need to know about the Windows 10 Creators Update

What you need to know about the Windows 10 Creators Update

Like it or not, you’re going to be running the Windows Creators Update in a few months. Here's what you can expect.

Surprise! You don’t own the digital devices you paid for

Surprise! You don’t own the digital devices you paid for

A bill to reform copyright law and give consumers the right to control their own devices is pending in Congress. Here's why you need to support it.

Thumbs up for T-Mobile; thumbs down for Verizon and AT&T

Thumbs up for T-Mobile; thumbs down for Verizon and AT&T

Recent consumer surveys give T-Mobile high marks for service, but find that customers are increasingly unhappy with larger rivals AT&T and Verizon.

Sorry consumers, you’re stuck paying for a set top box

Sorry consumers, you’re stuck paying for a set top box

The new FCC chairman brings the hammer down on pro-consumer policies put in place by the Democrats.

Worst idea ever:  Buying wireless service from Comcast

Worst idea ever: Buying wireless service from Comcast

Comcast makes its cable and broadband customers miserable, so why does it think it can score by selling wireless phone service?

Café owners putting the smackdown on Wi-Fi freeloaders

Café owners putting the smackdown on Wi-Fi freeloaders

What’s a poor café owner to do when the laptop crowd sucks up free Wi-Fi all day and spends almost nothing?

You can finally take streamed movies and TV shows with you on an airplane

You can finally take streamed movies and TV shows with you on an airplane

Hulu is upping its game, allowing users to download content for later viewing and will soon debut a new alternative to cable.

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