Bob Violino
Contributing Writer
Bob Violino is a freelance writer who covers a variety of technology and business topics.
7 ways IT can help cut friction from the customer experience
Top-notch CX is a digital business imperative. Here’s how to ensure your organization’s customer and client experience is hassle-free.
Career roadmap: Network architect
With the growing use of mobile devices and apps, edge computing,and IoT, the network architect role has become more complex and more important to the success of the enterprise.
IT pros go back to school to advance their careers
To keep pace with change, IT pros are enrolling in courses and programs aimed at expanding their horizons. Here are five areas that are paying off.
IT Career Roadmap: Infrastructure software manager
A new and growing title in IT, infrastructure software manager is becoming a vital role for organizations, especially those embarking on digital transformations.
6 strategies for avoiding cloud vendor lock-in
A credible threat of defection can help you leverage competitive pricing opportunities and escape long-term relationships gone bad.
8 ways the cloud is more complex than you think
The cloud may spark automated push-button fantasies, but the reality of shifting to cloud services is quite a bit more complicated.
How to better integrate IT security and IT strategy
Organizations see a future in which IT security is deeply woven into their overall IT strategy. Here’s how they plan to get there.
6 ways to deal with the great data scientist shortage
Rather than wait for want ads to go unfilled, organizations should rethink, retrain, reorganize and reach out to fill the data science talent gap.
10 IT automation mistakes to avoid
From RPA to DevOps, the upside of automation is an easy sell. But in practice automation can prove tricky if not tackled right.
Making the most of your data analytics budget
Analytics investment is on the rise, but results can be elusive. Here’s how orgs are spending on tools and personnel to get the biggest bang for their buck.
Making the shift to microservices: 8 tips
The move to microservices represents a sea change in application development. Here’s how to unpack the complexity of such a big shift.
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