Bob Violino
Contributing Writer
Bob Violino is a freelance writer who covers a variety of technology and business topics.
Lessons from COVID: Futureproofing your IT infrastructure
IT leaders are leveraging the pandemic’s real-life stress-test to rethink IT strategy around building resiliency for an uncertain future.
AI gives IT an edge in improving customer experience
The pandemic has only accelerated IT’s need to improve digital customer experiences. From healthcare to retail, IT leaders are increasingly turning to AI for help.
Analytics: Your supply chain’s competitive edge
Global disruptions in the wake of COVID-19 have IT leaders accelerating adoption of data analytics to ensure supply chain effectiveness and integrity.
Best bang for your IT budget
With budgets uncertain and project priorities pivoting in the wake of the pandemic, IT leaders are finding several key areas worth investing in.
4 tips for quick automation wins
COVID-19 has enterprises eyeing automation to streamline operations and solve business issues spurred by the pandemic. IT leaders share tips for achieving quick, sustainable success.
How RPA helps organizations deal with a global crisis
The coronavirus has caused priorities to shift. There is a new focus on automation tools that can be rapidly deployed to decrease costs, support the remote execution of business processes and build resilience.
8 key IT lessons learned from the COVID-19 crisis
IT’s heroic response to the pandemic has highlighted the technologies, strategies and culture necessary to drive success going forward.
Career roadmap: Cloud engineer
The shift to the cloud has been so pervasive that it has left a lot of companies with a skills gap they are struggling to fill with professionals who have cloud experience. That makes it a great time to be a cloud engineer.
How IoT is fueling digital transformations
Sanmina, Michelin, and Hudl share how the internet of things has reshaped their businesses, providing real-time insights into business processes and new connected services customers can count on.
What is a chief customer officer?
A growing emphasis on customer experience is the most prominent trend in business today. The chief customer officer (CCO) position helps provide a single vision across all customer interactions.
IT’s 10 biggest challenges amid COVID-19
The coronavirus pandemic has disrupted IT operations across nearly every industry. Here’s how IT leaders are rising to the challenges.
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