Bob Violino

Contributing Writer

Bob Violino is a freelance writer who covers a variety of technology and business topics.

6 hidden risks of IT automation

Lessons from COVID: Futureproofing your IT infrastructure

Lessons from COVID: Futureproofing your IT infrastructure

IT leaders are leveraging the pandemic’s real-life stress-test to rethink IT strategy around building resiliency for an uncertain future.

AI gives IT an edge in improving customer experience

AI gives IT an edge in improving customer experience

The pandemic has only accelerated IT’s need to improve digital customer experiences. From healthcare to retail, IT leaders are increasingly turning to AI for help.

Analytics: Your supply chain’s competitive edge

Analytics: Your supply chain’s competitive edge

Global disruptions in the wake of COVID-19 have IT leaders accelerating adoption of data analytics to ensure supply chain effectiveness and integrity.

Best bang for your IT budget

Best bang for your IT budget

With budgets uncertain and project priorities pivoting in the wake of the pandemic, IT leaders are finding several key areas worth investing in.

4 tips for quick automation wins

4 tips for quick automation wins

COVID-19 has enterprises eyeing automation to streamline operations and solve business issues spurred by the pandemic. IT leaders share tips for achieving quick, sustainable success.

How RPA helps organizations deal with a global crisis

How RPA helps organizations deal with a global crisis

The coronavirus has caused priorities to shift. There is a new focus on automation tools that can be rapidly deployed to decrease costs, support the remote execution of business processes and build resilience.

8 key IT lessons learned from the COVID-19 crisis

8 key IT lessons learned from the COVID-19 crisis

IT’s heroic response to the pandemic has highlighted the technologies, strategies and culture necessary to drive success going forward.

Career roadmap: Cloud engineer

Career roadmap: Cloud engineer

The shift to the cloud has been so pervasive that it has left a lot of companies with a skills gap they are struggling to fill with professionals who have cloud experience. That makes it a great time to be a cloud engineer.

How IoT is fueling digital transformations

How IoT is fueling digital transformations

Sanmina, Michelin, and Hudl share how the internet of things has reshaped their businesses, providing real-time insights into business processes and new connected services customers can count on.

What is a chief customer officer?

What is a chief customer officer?

A growing emphasis on customer experience is the most prominent trend in business today. The chief customer officer (CCO) position helps provide a single vision across all customer interactions.

IT’s 10 biggest challenges amid COVID-19

IT’s 10 biggest challenges amid COVID-19

The coronavirus pandemic has disrupted IT operations across nearly every industry. Here’s how IT leaders are rising to the challenges.

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