Charles Araujo
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Charles Araujo is a technology analyst and internationally recognized authority on the Digital Enterprise and Leadership in the Digital Era who advises technology companies and enterprise leaders on how to navigate the transition from the Industrial Age to the Digital Era. Having spent over thirty years in the technology industry, he has been researching Digital Transformation since long before it became the uber-buzzword of today, and is now focused on helping Digital Era Leaders prepare themselves and their organizations as the macro trends of the primacy of the customer and the primacy of the algorithm collide, ushering us into what he calls The New Human Age.
Principal Analyst with Intellyx, founder of The Institute for Digital Transformation, author of three books, and most recently the co-founder (with his wife) of The MAPS Institute, he is a sought-after keynote speaker and has been quoted or published in CIO, Time, InformationWeek, CIO Insight, NetworkWorld, Computerworld, USA Today, and Forbes.
The opinions expressed in this blog are those of Charles Araujo and do not necessarily represent those of IDG Communications, Inc., its parent, subsidiary or affiliated companies.
Amway, the new gig economy and a roadmap for transformation leaders
As it entered the 21st century, Amway found that the new gig economy had brought with it an entirely new host of competitors and that the nature of the market itself was shifting as consumers increasingly engaged digitally. Its...
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We are seeing work split into two broad camps: those that build and support technology, and those that do work that technology cannot (or which we, as a society, are not yet prepared to) automate. As this shift takes root, enterprise...
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The 3 surprising secrets that drive innovation in the digital era
What if creating innovative breakthroughs and developing a much-heralded innovation culture isn't about creating tiger teams or unleashing unbridled, free-wheeling creativity into every corner of the organization? What if driving...
Tapping into the WeWork Effect with an app?
WeWork’s seemingly simplistic approach is having a profound effect on the market, leading enterprise organizations to try to replicate the sense of community, collaboration and engagement it creates. Now competitors are fighting back...
The hidden challenges undermining the customer experience
Creating a breakout customer experience is not about technology, but there is also no question that it is often the little technical details that are the difference between it being just a phrase or something that drives meaningful...
Why a computer may be your next manager
As we continue to instrument every facet of modern work, it's beginning to enable data-driven management. The flip side of this data-driven augmentation, however, is that it may make the act of management the prime target for...
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Despite all the banter about the ‘future of work’ no one is talking about what that really means. Our inability to see through our present reality has limited and tainted our discussions about how work will fundamentally transform...
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In the era of AI, and despite the software-driven everything trend, storage — and hardware more generally — is finding renewed strategic relevance in the enterprise executive suite.
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Even as enterprises embrace data-driven management, they must ensure that they use the power of data to speed decisions, remove ambiguity and increase efficiency — but not at the cost of dehumanizing the organization beyond...
The future of big data and AI boils down to one thing
When it comes to big data, analytics and AI, the value does not come from collecting the data, or even from deriving some insight from it — value comes from just one thing: action.