Clint Boulton
Senior Writer
Clint Boulton is a senior writer for CIO.com, covering IT leadership, the CIO role, and digital transformation.
4 promising AR/VR pilots in business
Augmented reality and virtual reality implementations are emerging across several sectors, thanks to their value in providing remote training and hands-free access to information.
Hunter Douglas provides clear view of what S/4HANA switch takes
An ERP migration is always a slog, but how do you collapse 18 disparate systems into a single platform hosted in a private cloud? Very carefully, says Hunter Douglas CIO Steve Katsirubas.
Blockchain for business: 5 promising pilots
Big brands in financial services, logistics and other sectors are betting on blockchain’s potential to facilitate transactions and verify provenance of products.
Co-innovating with startups: 5 steps for success
Startups can help your organization kick-start innovation. Here’s how CIOs can hone their approach to courting fledgling vendors of emerging technologies while reducing risk.
6 tips for surviving digital disruption in 2020
Once considered a competitive differentiator, digital transformation is now table stakes, according to Gartner, which offers tips for surviving disruption scenarios businesses may face in 2020.
Miami Heat net higher sales with frictionless fan experience
The Miami Heat boosts fan engagement with mobile ticket entry and payment services, coupled with a burgeoning analytics strategy designed to provide a 360-degree view of each customer.
The turnaround: Inheriting digital transformation
With digital transformations either stalled or splintered, newly hired CIOs must pick up where their predecessors left off and remake IT with a singular focus on supporting the business vision.
At Amtrak, business-IT co-creation engineers CX success
Close collaboration between IT and marketing is helping Amtrak provide a more seamless omnichannel experience for passengers.
The customer journey map: A new playbook CIOs must master
CIOs driving digital business strategy must master customer experience. That means working with marketing on a critical initiative: the customer journey map.
The reverse pitch: Enlisting startups to hone innovation
Aflac, Bayer and Bosch are among a growing number of enterprises leveraging the ‘reverse pitch,’ in which companies pose business challenges they will pay winning startups to solve.
