Clint Boulton

Senior Writer

Clint Boulton is a senior writer for CIO.com, covering IT leadership, the CIO role, and digital transformation.

RPA is poised for a big business break-out

Mastercard braces for retail's AI-fueled future

Mastercard braces for retail's AI-fueled future

Hyperpersonalized and machine-to-machine commerce driven by 5G, IoT and AI will reshape retail as we know it , says Jorn Lambert, the company’s executive vice president of digital solutions.

The CIO’s next role: Business co-creator

The CIO’s next role: Business co-creator

CIOs are increasingly working with business peers and third parties to develop new digital products and services, a major theme at the MIT Sloan CIO Symposium in May.

IoT success stories: Reaping value from sensor data

IoT success stories: Reaping value from sensor data

The internet of things is helping CIOs collect more data than ever. Here IT leaders share how IoT is helping to transform manufacturing, agriculture, and museums.

What is digital transformation? A necessary disruption

What is digital transformation? A necessary disruption

Digital transformation is a foundational change in how an organization delivers value to its customers. Here is what transformation truly entails, along with tips to ensure your company is on the correct course.

Latest IT investment trend? Cost-cutting tech that also transforms

Latest IT investment trend? Cost-cutting tech that also transforms

Enterprises are investing in digital solutions that help them save on infrastructure and other costs while enabling them to transform the business. Experts from Deloitte and Gartner explain why.

At Mitel, kaizen proves key to streamlining business processes

At Mitel, kaizen proves key to streamlining business processes

Mitel CIO Jamshid Rezaei turned to the Japanese practice of kaizen prizing continuous improvement over wholesale change. Up next: leveraging AI, IoT as the future of cloud-based communications.

12 reasons why digital transformations fail

12 reasons why digital transformations fail

Lack of CEO sponsorship, talent deficiency, resistance to change — if you’ve encountered any of the following issues, you may want to rethink your digital transformation before it grinds to a halt.

Asurion reskills around cloud and DevOps for digital push

Asurion reskills around cloud and DevOps for digital push

Asurion’s move to the cloud and DevOps consumption and development models necessitated a major reskilling effort by CIO Daniel Curling. Here’s how he did it.

6 tips for facilitating ethical AI in the enterprise

6 tips for facilitating ethical AI in the enterprise

As the clamor for so-called “ethical AI” nears its crescendo, consultants recommend steps for creating fair and balanced algorithms. Hint: There’s no magic bullet.

State Auto taps RPA to cut costs — and transform its workforce

State Auto taps RPA to cut costs — and transform its workforce

The 95-year-old insurance provider is modernizing business processes with robotic process automation, freeing up staff to help improve customer experience.

Death of a sales register: Decathlon mobilizes retail checkout

Death of a sales register: Decathlon mobilizes retail checkout

For its U.S. launch, France-based sporting goods company Decathlon replaced traditional checkout queues with iPhones, Apple Pay and RFID tags. Will it work? CIO Tony Leon is counting on it.

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