Clint Boulton
Senior Writer
Clint Boulton is a senior writer for CIO.com, covering IT leadership, the CIO role, and digital transformation.
At Amtrak, business-IT co-creation engineers CX success
Close collaboration between IT and marketing is helping Amtrak provide a more seamless omnichannel experience for passengers.
The customer journey map: A new playbook CIOs must master
CIOs driving digital business strategy must master customer experience. That means working with marketing on a critical initiative: the customer journey map.
The reverse pitch: Enlisting startups to hone innovation
Aflac, Bayer and Bosch are among a growing number of enterprises leveraging the ‘reverse pitch,’ in which companies pose business challenges they will pay winning startups to solve.
Multi-cloud strategy: Pros, cons and tips
Flexibility and feature functionality are among CIOs’ reasons for embracing a multi-cloud strategy. Experts explain the pros and cons of multi-cloud strategy and offer tips to get there.
Innovative CIOs strike back against digital disruption
CIOs from every industry are looking to outmaneuver startups by taking a page from the disruptor’s playbook to deliver innovative digital products and services.
FedEx Cloud Dojo accelerates digital transformation
FedEx needed experts to build and operate a cloud platform. So CIO Rob Carter found a solution in the Cloud Dojo, a bootcamp for cloud-native engineers.
CIO succession planning in the digital age
The tech talent squeeze means CIOs must build deep leadership benches. Here, CIOs and analysts reveal how to groom high potentials for top roles.
Anatomy of a succession plan: How Rosendin Electric's CIO filled his own shoes
Sam Lamonica is retiring after working a decade as the electrical contractor’s CIO. This is the story of how he groomed his replacement.
How low-code platforms are transforming software development
Drag-and-drop platforms enable developers to assemble applications without the need for manual programming. Shell Downstream, NTT Data Services and 7-Eleven are among those leveraging low-code to create business value.
Nationwide CIO’s ride-along sparks innovation and pays dividends
Spending time learning the business helped CIO Jim Fowler open eyes to a little-known Nationwide API platform and dive deeper into emerging technology such as virtual reality and AI.
Playbook for stockpiling AI talent: Buy, borrow, build
Hiring, upskilling, and strategic partnerships are the cornerstones for assembling talent in data science and AI. CIOs would do well to employ all three approaches.
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