Clint Boulton

Senior Writer

Clint Boulton is a senior writer for CIO.com, covering IT leadership, the CIO role, and digital transformation.

Chipotle doubles digital sales with loyalty program

4 promising AR/VR pilots in business

4 promising AR/VR pilots in business

Augmented reality and virtual reality implementations are emerging across several sectors, thanks to their value in providing remote training and hands-free access to information.

Hunter Douglas provides clear view of what S/4HANA switch takes

Hunter Douglas provides clear view of what S/4HANA switch takes

An ERP migration is always a slog, but how do you collapse 18 disparate systems into a single platform hosted in a private cloud? Very carefully, says Hunter Douglas CIO Steve Katsirubas.

Blockchain for business: 5 promising pilots

Blockchain for business: 5 promising pilots

Big brands in financial services, logistics and other sectors are betting on blockchain’s potential to facilitate transactions and verify provenance of products.

Co-innovating with startups: 5 steps for success

Co-innovating with startups: 5 steps for success

Startups can help your organization kick-start innovation. Here’s how CIOs can hone their approach to courting fledgling vendors of emerging technologies while reducing risk.

6 tips for surviving digital disruption in 2020

6 tips for surviving digital disruption in 2020

Once considered a competitive differentiator, digital transformation is now table stakes, according to Gartner, which offers tips for surviving disruption scenarios businesses may face in 2020.

Miami Heat net higher sales with frictionless fan experience

Miami Heat net higher sales with frictionless fan experience

The Miami Heat boosts fan engagement with mobile ticket entry and payment services, coupled with a burgeoning analytics strategy designed to provide a 360-degree view of each customer.

The turnaround: Inheriting digital transformation

The turnaround: Inheriting digital transformation

With digital transformations either stalled or splintered, newly hired CIOs must pick up where their predecessors left off and remake IT with a singular focus on supporting the business vision.

At Amtrak, business-IT co-creation engineers CX success

At Amtrak, business-IT co-creation engineers CX success

Close collaboration between IT and marketing is helping Amtrak provide a more seamless omnichannel experience for passengers.

The customer journey map: A new playbook CIOs must master

The customer journey map: A new playbook CIOs must master

CIOs driving digital business strategy must master customer experience. That means working with marketing on a critical initiative: the customer journey map.

The reverse pitch: Enlisting startups to hone innovation

The reverse pitch: Enlisting startups to hone innovation

Aflac, Bayer and Bosch are among a growing number of enterprises leveraging the ‘reverse pitch,’ in which companies pose business challenges they will pay winning startups to solve.

Multi-cloud strategy: Pros, cons and tips

Multi-cloud strategy: Pros, cons and tips

Flexibility and feature functionality are among CIOs’ reasons for embracing a multi-cloud strategy. Experts explain the pros and cons of multi-cloud strategy and offer tips to get there.

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