Clint Boulton
Senior Writer
Clint Boulton is a senior writer for CIO.com, covering IT leadership, the CIO role, and digital transformation.
At Mitel, kaizen proves key to streamlining business processes
Mitel CIO Jamshid Rezaei turned to the Japanese practice of kaizen prizing continuous improvement over wholesale change. Up next: leveraging AI, IoT as the future of cloud-based communications.
12 reasons why digital transformations fail
Lack of CEO sponsorship, talent deficiency, resistance to change — if you’ve encountered any of the following issues, you may want to rethink your digital transformation before it grinds to a halt.
Asurion reskills around cloud and DevOps for digital push
Asurion’s move to the cloud and DevOps consumption and development models necessitated a major reskilling effort by CIO Daniel Curling. Here’s how he did it.
6 tips for facilitating ethical AI in the enterprise
As the clamor for so-called “ethical AI” nears its crescendo, consultants recommend steps for creating fair and balanced algorithms. Hint: There’s no magic bullet.
State Auto taps RPA to cut costs — and transform its workforce
The 95-year-old insurance provider is modernizing business processes with robotic process automation, freeing up staff to help improve customer experience.
Death of a sales register: Decathlon mobilizes retail checkout
For its U.S. launch, France-based sporting goods company Decathlon replaced traditional checkout queues with iPhones, Apple Pay and RFID tags. Will it work? CIO Tony Leon is counting on it.
Wawa brings digital integration to the convenience store
Under CIO John Collier, Wawa is partnering with multiple vendors to build out its digital capabilities, suggesting that a DIY approach isn't the only game in town.
From CIO to CEO: 10 tips for taking your career to the top
CIOs turned presidents and CEOs discuss their rise to the top and offer insights for IT leaders considering similar leaps.
What is design thinking? The secret to digital success
Design thinking is becoming a key pillar in digital transformations, with more enterprises tapping the design philosophy to deliver user-friendly products and services.
Anheuser-Busch taps single source for data analytics
The world’s largest brewing giant has a new data management strategy, the main ingredients of which are a single source for data and the cloud.
