Clint Boulton

Senior Writer

Clint Boulton is a senior writer for CIO.com, covering IT leadership, the CIO role, and digital transformation.

5 tips for leading IT through crisis

5 tips for leading IT through crisis

IT leaders from Signet Jewelers, Workday, Turtle & Hughes, and One Call share lessons learned for effective leadership during the COVID-19 pandemic.

Zions’ digital PPP loan app pays off for pandemic-racked small businesses

Zions’ digital PPP loan app pays off for pandemic-racked small businesses

Zions Bancorporation built new software and bots to automate the release of federal funds under the CARES Act amid the COVID-19 pandemic.

Are Oracle's cloud gains enough to make it a contender?

Are Oracle's cloud gains enough to make it a contender?

Oracle has wooed some key customers to its public cloud software, but can it differentiate itself from competing services offered by Amazon.com, Microsoft, and Google?

5 lessons BofA’s tech chief learned from the pandemic

5 lessons BofA’s tech chief learned from the pandemic

Bank of America weathered the pandemic well on the strength of its digital channels, senior execs say. Here BofA’s tech and ops chief reflects on lessons learned over the past 15 months.

Signet adds virtual facet to jewelry sales in pandemic play

Signet adds virtual facet to jewelry sales in pandemic play

Squeezed by the COVID-19 crisis, Signet Jewelers responded by virtualizing its jewelry sales service, positioning the company well for the future, says CIO Howard Melnick.

Synchrony banks on pandemic shift to boost business agility

Synchrony banks on pandemic shift to boost business agility

CIO Carol Juel sees Synchrony Works, a project that the payment processor implemented to shift more than 16,000 employees to WFH during the pandemic, as a blueprint for fueling agility.

Healthcare CIOs fear (and fend off) ransomware threats amid pandemic

Healthcare CIOs fear (and fend off) ransomware threats amid pandemic

Hospital IT leaders are fending off more hackers looking to capitalize on the COVID-19 crisis for financial gain.

Domino’s orders up MLOps to speed up data science delivery

Domino’s orders up MLOps to speed up data science delivery

The popular pizza maker is tapping into the emerging MLOps field, which helps the company’s data science team refresh data models and push them into production without IT’s help.

HP CISO seeks to transform cybersecurity

HP CISO seeks to transform cybersecurity

HP CISO Joanna Burkey sees a pivot to business partnership as vital for cybersecurity’s success. Inspiring women to join the sector is essential to this shift.

Slack on Slack: A product-based approach to automating operations

Slack on Slack: A product-based approach to automating operations

Slack’s business technology team is automating tasks for sales, marketing, and other teams as part of a cultural shift to product operations.

Northwestern Mutual CIO takes incremental approach to IT innovation

Northwestern Mutual CIO takes incremental approach to IT innovation

The insurance and investment company is building an analytics platform and other solutions on an innovation continuum where learning from failure is a means to a better end.

CIO change agents: The art of the IT turnaround

CIO change agents: The art of the IT turnaround

CIOs from ecommerce, insurance, and automotive sectors discuss how they changed their IT cultures to pave the way for digital transformations.

Johnson Controls and Microsoft birth ‘digital twin’ for building management

Johnson Controls and Microsoft birth ‘digital twin’ for building management

Johnson Controls built its digital twin platform in Microsoft Azure to simulate building management operations.

CIOs battle product management pitfalls

CIOs battle product management pitfalls

Product management is increasingly the preferred method of delivering digital capabilities. Yet the transition from a project-based mindset is rife with challenges, say IT leaders and experts.

7 IT leadership lessons learned from COVID-19

7 IT leadership lessons learned from COVID-19

IT leaders from HP, McAfee, Johnson Controls, and other enterprises reflect on what they learned after leading teams through a full year of the COVID-19 pandemic.

With Viva, Microsoft aims to augment the employee experience

With Viva, Microsoft aims to augment the employee experience

Microsoft wants employees to spend more time in its enterprise applications. Whether users will want to do so remains to be seen.

CBRE’s digital strategy aims to ease return-to-office challenges

CBRE’s digital strategy aims to ease return-to-office challenges

The commercial real estate firm sits at the nexus of the global return-to-the-office movement. Here’s how CBRE’s tech chief is leveraging tech to ease the transition for clients and employees.

CIOs double down on D&I to build stronger businesses

CIOs double down on D&I to build stronger businesses

IT leaders are facilitating multi-pronged efforts to hire employees from underrepresented groups, though cultivating belonging remains a difficult — and often unfulfilled — task.

How Intel IT helped create $1.6B in business value during the pandemic

How Intel IT helped create $1.6B in business value during the pandemic

Intel boosted business value while preserving chip foundry operations during the COVID-19 pandemic. Here’s how CIO Archie Deskus executed her transformation.

AWS customers and partners confident in CEO transition — for now

AWS customers and partners confident in CEO transition — for now

Amazon.com CEO Jeff Bezos tabbed longtime AWS CEO Andy Jassy to fill his shoes this summer. Here’s what tech leaders and partners have to say about the move.

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