Clint Boulton

Senior Writer

Clint Boulton is a senior writer for CIO.com, covering IT leadership, the CIO role, and digital transformation.

Reskilling IT for digital success

Reskilling IT for digital success

IT leaders are training employees to round out their skills in support of digital transformations. Here, CIOs share their reskilling strategies and lessons learned.

4 digital transformation success stories

4 digital transformation success stories

Walmart, Bed Bath & Beyond, and others are steering digital initiatives to drive growth and efficiency. These real-world transformation examples detail IT leaders’ strategies and implementations.

Estée Lauder proves the business value of augmented reality

Estée Lauder proves the business value of augmented reality

The beauty company is well positioned for retail post-COVID thanks to an AR platform that lets consumers virtually ‘try on’ makeup and other products.

Mars sweetens supply chain with digital twin

Mars sweetens supply chain with digital twin

The confectionery, pet care, and food company is partnering with Microsoft to replicate its manufacturing operations digitally, a twinning task designed to optimize its supply chain.

Universities lean into 5G to prep next-gen workforce

Universities lean into 5G to prep next-gen workforce

Universities are deploying 5G networks to lure and educate students with the technology’s most promising business cases in preparation to fulfill future demand for emerging skills.

AAA automates road service scheduling

AAA automates road service scheduling

AAA has deployed digital appointment scheduling for members of its roadside assistance service. Increased adoption of digital channels says it might be AAA’s best fix yet.

5 tips for leading IT through crisis

5 tips for leading IT through crisis

IT leaders from Signet Jewelers, Workday, Turtle & Hughes, and One Call share lessons learned for effective leadership during the COVID-19 pandemic.

Zions’ digital PPP loan app pays off for pandemic-racked small businesses

Zions’ digital PPP loan app pays off for pandemic-racked small businesses

Zions Bancorporation built new software and bots to automate the release of federal funds under the CARES Act amid the COVID-19 pandemic.

Are Oracle's cloud gains enough to make it a contender?

Are Oracle's cloud gains enough to make it a contender?

Oracle has wooed some key customers to its public cloud software, but can it differentiate itself from competing services offered by Amazon.com, Microsoft, and Google?

5 lessons BofA’s tech chief learned from the pandemic

5 lessons BofA’s tech chief learned from the pandemic

Bank of America weathered the pandemic well on the strength of its digital channels, senior execs say. Here BofA’s tech and ops chief reflects on lessons learned over the past 15 months.

Signet adds virtual facet to jewelry sales in pandemic play

Signet adds virtual facet to jewelry sales in pandemic play

Squeezed by the COVID-19 crisis, Signet Jewelers responded by virtualizing its jewelry sales service, positioning the company well for the future, says CIO Howard Melnick.

Synchrony banks on pandemic shift to boost business agility

Synchrony banks on pandemic shift to boost business agility

CIO Carol Juel sees Synchrony Works, a project that the payment processor implemented to shift more than 16,000 employees to WFH during the pandemic, as a blueprint for fueling agility.

Healthcare CIOs fear (and fend off) ransomware threats amid pandemic

Healthcare CIOs fear (and fend off) ransomware threats amid pandemic

Hospital IT leaders are fending off more hackers looking to capitalize on the COVID-19 crisis for financial gain.

Domino’s orders up MLOps to speed up data science delivery

Domino’s orders up MLOps to speed up data science delivery

The popular pizza maker is tapping into the emerging MLOps field, which helps the company’s data science team refresh data models and push them into production without IT’s help.

HP CISO seeks to transform cybersecurity

HP CISO seeks to transform cybersecurity

HP CISO Joanna Burkey sees a pivot to business partnership as vital for cybersecurity’s success. Inspiring women to join the sector is essential to this shift.

Slack on Slack: A product-based approach to automating operations

Slack on Slack: A product-based approach to automating operations

Slack’s business technology team is automating tasks for sales, marketing, and other teams as part of a cultural shift to product operations.

Northwestern Mutual CIO takes incremental approach to IT innovation

Northwestern Mutual CIO takes incremental approach to IT innovation

The insurance and investment company is building an analytics platform and other solutions on an innovation continuum where learning from failure is a means to a better end.

CIO change agents: The art of the IT turnaround

CIO change agents: The art of the IT turnaround

CIOs from ecommerce, insurance, and automotive sectors discuss how they changed their IT cultures to pave the way for digital transformations.

Johnson Controls and Microsoft birth ‘digital twin’ for building management

Johnson Controls and Microsoft birth ‘digital twin’ for building management

Johnson Controls built its digital twin platform in Microsoft Azure to simulate building management operations.

CIOs battle product management pitfalls

CIOs battle product management pitfalls

Product management is increasingly the preferred method of delivering digital capabilities. Yet the transition from a project-based mindset is rife with challenges, say IT leaders and experts.

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