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Dwight Davis
Independent Writer, Researcher, Consultant
Dwight Davis has reported on and analyzed computer and communications industry trends, technologies and strategies for more than 35 years.
DevOps, Multicloud Complexity Demands, and RPA
RPA-based solutions can do much more than simply automate once-manual processes
Using RPA to Speed and Modernize IT Service Management
Here’s how to implement ITSM automations at enterprise scale.
How Automation Helps to Solve the Data-Management Challenge
Distill both business and IT down to their cores and you end up with a common foundation: data.
Getting the Most Bang for Your Buck From Cloud Computing
There’s a difference between a “cloud-first” strategy and a “cloud-native” strategy. The latter is designed to exploit the full potential of marrying containerized software with the cloud model.
Modernizing IT with a Cloud-Native Migration Strategy
To determine the best ways to enhance or recreate existing applications, organizations can benefit greatly by adopting a cloud-native maturity model.
Why You Should Treat Automation as a Standard ‘Layer’ in Your IT Solutions Stack Stack
It makes sense to have automation sit above all of an organization’s applications and cloud services.
Hybrid Multicloud Reveals New IT Challenges
IT industry experts point out potential pitfalls in the achieving the promise of hybrid multicloud operations.
Automating IT Has Become One of the Most Compelling Use Cases for RPA
As CIOs seek to use robotic process automation (RPA) to help their organizations’ business units automate inefficient manual processes, most know they can’t afford to overlook their own IT departments. In fact, applying RPA to IT...
Combine Attended and Unattended Bots for Complete Process Solutions
People having only a passing familiarity with robotic process automation (RPA) may primarily associate the technology with one type of situation. The common RPA scenario involves a person performing a repetitive, computer-based...
Facilitating executive sponsorship for automation
In earlier posts, we’ve discussed a number of the characteristics associated with successful robotic process automation (RPA) initiatives. Among those characteristics: the use of cutting-edge RPA platforms, the creation of an...
Enterprise-wide Automation Requires Adept Change Management
In the early days of computing, organizations often operated their IT departments as isolated units that had only limited interactions with the business units they supported. As such, it wasn’t unusual to find initiatives that...