Dwight Davis

Dwight Davis

Independent Writer, Researcher, Consultant

Dwight Davis has reported on and analyzed computer and communications industry trends, technologies and strategies for more than 35 years.

Hybrid Multicloud Reveals New IT Challenges
BrandPost Nutanix

Hybrid Multicloud Reveals New IT Challenges


Automating IT Has Become One of the Most Compelling Use Cases for RPA

Automating IT Has Become One of the Most Compelling Use Cases for RPA

As CIOs seek to use robotic process automation (RPA) to help their organizations’ business units automate inefficient manual processes, most know they can’t afford to overlook their own IT departments. In fact, applying RPA to IT...

Combine Attended and Unattended Bots for Complete Process Solutions

Combine Attended and Unattended Bots for Complete Process Solutions

People having only a passing familiarity with robotic process automation (RPA) may primarily associate the technology with one type of situation. The common RPA scenario involves a person performing a repetitive, computer-based...

Facilitating executive sponsorship for automation

Facilitating executive sponsorship for automation

In earlier posts, we’ve discussed a number of the characteristics associated with successful robotic process automation (RPA) initiatives. Among those characteristics: the use of cutting-edge RPA platforms, the creation of an...

Enterprise-wide Automation Requires Adept Change Management

Enterprise-wide Automation Requires Adept Change Management

In the early days of computing, organizations often operated their IT departments as isolated units that had only limited interactions with the business units they supported. As such, it wasn’t unusual to find initiatives that...

Cloud Native: A Strategy for The Future of Business

Cloud Native: A Strategy for The Future of Business

To get the full benefits promised by cloud computing, organizations need to take advantage of containers, Kubernetes, and other modern technologies.

A Software Robot for Every Worker

A Software Robot for Every Worker

Process automation inevitably raises concerns among some employees about their own job security. However, using software robots for worker augmentation – rather than worker replacement – has emerged as a much more common...

Boosting security with robotic process automation

Boosting security with robotic process automation

Cybersecurity platforms and tools already automate many threat identification and response processes, but human professionals still play critical roles. RPA can further speed and improve cyber defenses by automating some of the...

Using RPA to efficiently and effectively meet compliance demands

Using RPA to efficiently and effectively meet compliance demands

Meeting regulatory compliance requirements has become labor-intensive and a costly aspect of doing business within almost every industry sector. Organizations must navigate a complex matrix of local, state, national, and...

Citizen developers can supercharge automation initiatives

Citizen developers can supercharge automation initiatives

IT professionals must address many of the requirements associated with automation initiatives, from helping to establish robotic process automation (RPA) platforms and standards to meeting security and compliance demands. But...

Driving automation via cross-company collaboration

Driving automation via cross-company collaboration

In an earlier post, we pointed out that scaling automations across an enterprise requires close coordination and collaboration between an organization’s IT, operations, and business units. One recent study by Forrester Research,...

Building an enterprise automation pipeline

Building an enterprise automation pipeline

Robotic process automation (RPA) platforms and tools have become so powerful and easy to use that it is possible for organizations to become a fully automated enterprise. Partially or fully automating thousands of manual processes...

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