IDG Contributing Editor

Trends and technology developments shaping enterprise ICT services

Trends and technology developments shaping enterprise ICT services

Artificial intelligence, machine learning, the cloud, virtual reality and augmented reality, and smart cities are fundamentally changing the way people do business.

Smart Cities of the Future

Smart Cities of the Future

As we move into the future and technology becomes even more advanced, the majority of capital cities will become ‘smart cities’.

The Future of Cloud Services

The Future of Cloud Services

Savvy businesses are increasingly turning to the cloud to reduce costs and increase business efficiency by moving from infrastructure-based operations to application-based operations.

The future of AI in Customer Service

The future of AI in Customer Service

AI improves customer service and accelerates business outcomes, including improving the bottom line, by automating simple tasks that don’t require human interaction.

What The Future Of Smart Cities Looks Like

As cities around the world grow, the need to transform them through the application of smart cities becomes an ever-greater concern.

The innovation that flash storage enables

The innovation that flash storage enables

In the storage space, flash is the all the rage. Organisations are keen to invest in it on the promise that it delivers faster speeds and better efficiency, and the price of flash technology, while initially too high to be...

How the new levels of performance in modern flash storage benefits business

How the new levels of performance in modern flash storage benefits business

Flash storage is going through a major boom period. Data from IDC shows that in the last quarter, the All Flash Array (AFA) market grew by 41.7% year-on-year [1], and this is on top of a year-on-year gain of over 50% (54.7%) the...

How Fortune Global 500 Companies Are Grappling With Technological Disruption

How Fortune Global 500 Companies Are Grappling With Technological Disruption

When you look at the current Fortune Global 500 list, [1] one common trend that shows itself across all sectors and nations is that those companies that have embraced technology have better revenue and a more secure position in...

Intent-Driven Networks - The New Hot Datacentre Tech

Intent-Driven Networks - The New Hot Datacentre Tech

Intelligence is the next holy grail of the datacentre. It is also the solution to the extreme challenges the modern network architect faces. The ability to understand everything that goes on within an environment, and then design...

Find Out Why Modern Businesses are Expanding Globally

Find Out Why Modern Businesses are Expanding Globally

The pace of change in the technology industry has been staggering over the last twenty years. From the birth and adoption of the Internet to the ascent of mobile devices and Artificial Intelligence (AI), technology today is at the...

How Regional Hubs Drive Innovation

How Regional Hubs Drive Innovation

Digital transformation is now seen as a defining factor of success in the business world, to the point where most organisations realise they must invest in the latest technologies to remain relevant. Research supports the view...

How Intelligent IT Inspires A Digital Future

How Intelligent IT Inspires A Digital Future

How Intelligent IT Inspires A Digital Future Summary: Organisations want both leading technology and greater efficiency. Here is how intelligent IT solutions are able to deliver both. In the bustling Chinese city of Shenzhen,...

Building The Smartest Cities Of The Future

Building The Smartest Cities Of The Future

Cities are becoming more complex and densely populated. Understanding the movement and behaviour of people within the modern city, and the way that ongoing development will impact on existing residents, businesses and...

How banks are looking to their foundations to take digital leadership

How banks are looking to their foundations to take digital leadership

Banks and other financial services institutions are embarking on massively complex, multi-year transformation projects, and then leveraging those platforms to provide technology-driven, value-adding services to consumers. For...

The Future Of Airports – It’s Smart Technology And Cloud Efficiency

The Future Of Airports – It’s Smart Technology And Cloud Efficiency

Airports are massive and complex organisations. To manage that complexity, airports are heavily investing in smart technologies, looking to leverage the ability for technology to enhance efficiency, productivity, and security.

Everybody Wins with Technology Business Management

Everybody Wins with Technology Business Management

Transforming through Technology Business Management (TBM) can be a tough challenge.

IT Risk Management - Part 2: The Move Towards Dynamic Technology Risk

IT Risk Management - Part 2: The Move Towards Dynamic Technology Risk

In Part 1 of our two-part blog series on today’s technology risk landscape, we discussed the results of KPMG’s 2017 inaugural tech risk survey

The Transformation of HR: Part 2 Overcoming data analytics challenges for smarter decision-making

The Transformation of HR: Part 2 Overcoming data analytics challenges for smarter decision-making

In Part 1 of this two-part series on redefining the HR function and its business value through technology, we honed in on an emerging dichotomy between HR organizations.

Next Generation IT Operating Models – Part Two: Integrate

Next Generation IT Operating Models – Part Two: Integrate

As organizations tackle the challenges of digital transformation, substantial technology enablement is a must.

The Transformation of HR: Part 1

The Transformation of HR: Part 1

Intelligent automation gains momentum, but companies struggle for enterprise-level focus

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