Iain Smith

Opinions expressed by ICN authors are their own.

Iain Smith is Director of Diaz Research, a research and advisory company focusing on IT people and organization best practices. He has 25 years experience working with blue chip companies on the IT HR issues and solutions .

His clients are mainly $20billion-plus US and European companies, who recognize the specialist knowledge that he brings to the subject of organizing and managing the IT workforce. He is a keen observer of both publicized and underlying trends and this informs his thinking and approach.

The opinions expressed in this blog are those of Iain Smith and do not necessarily represent those of IDG Communications, Inc., its parent, subsidiary or affiliated companies.

In praise of paranoia

Time to fire your frozen middle managers?

Time to fire your frozen middle managers?

Middle managers are often seen as people who are conservative and do not want to change things. In short, they are seen as blockers who prevent CIOs from achieving key objectives. But by thinking more carefully about the middle...

Hire thinkers, not groupthinkers

Hire thinkers, not groupthinkers

There is a worrying groupthink – and groupthink is pretty much the same as non-think – in some IT circles today. For example, waterfall, on-premises hardware and ERP tend to be seen as “bad” while agile and AI are “good.” But some in...

Underrated at work? Here’s why

Underrated at work? Here’s why

Crazily, most people think they are above-average performers. This can create difficulties for team managers, but a closer look at research in this area can help us manage through this performance paradox.

Fix the IT leadership deficit now

Fix the IT leadership deficit now

Engagement in IT functions tends to be lower than elsewhere, and it is time for CIOs to act. Leadership capability can be developed if employers help managers to understand why their people are not engaged.

Calling all coders: is AI coming for your job?

Calling all coders: is AI coming for your job?

Exciting advances in artificial intelligence (AI) don't mean that it's time to quit your professional job — least of all your software development job.

Beating the bell curve blues

Beating the bell curve blues

Performance rating and comparisons involve the much-hated "bell curve" distribution, which is imposed on managers and causes endless grumbling. But can we do anything about the bell curve blues?

It's time to talk about IT talent

It's time to talk about IT talent

Many IT functions are not equipped to meet the higher expectations that cloud offerings have triggered. CIOs must develop a talent strategy and implement a talent roadmap.

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