Jennifer Lonoff Schiff

Jennifer Lonoff Schiff is a business and technology writer and a contributor to CIO.com. She also runs Schiff & Schiff Communications, a marketing firm focused on helping organizations better interact with their customers, employees and partners.

8 CRM implementation best practices

11 common ERP mistakes and how to avoid them

11 common ERP mistakes and how to avoid them

Experts in enterprise resource planning software discuss some of the most common missteps IT leaders make when choosing, deploying and implementing an ERP system — and what they can do to prevent or circumvent them.

7 must-have project management skills

7 must-have project management skills

A good — or bad — IT project manager can make the difference between a project coming in on time and on budget and it being a failure. How can you spot a good project manager? CIO.com talked to project management professionals and IT...

8 project management tips for setting and managing expectations

8 project management tips for setting and managing expectations

Project managers and IT executives share their top strategies for creating realistic schedules and keeping projects on track.

8 common project management mistakes — and how to avoid them

8 common project management mistakes — and how to avoid them

IT executives and certified project management professionals reveal the most common reasons projects get derailed and what project managers can do to keep them on track.

13 tips for crafting an effective customer survey

13 tips for crafting an effective customer survey

How can you improve the odds that customers will take a minute (or five) to open and take your survey? Experts in marketing and customer service share their top tips and advice for leveraging the data.

The 4 biggest healthcare IT headaches

The 4 biggest healthcare IT headaches

Experts in healthcare IT and compliance discuss the top challenges for hospitals and healthcare facilities and what CIOs can do to address them.

10 essential productivity tips for road warriors

10 essential productivity tips for road warriors

Executives who spend much of their time on the road share their tips for keeping up with work and staying connected to the office.

8 ways to manage an internet or security crisis

8 ways to manage an internet or security crisis

IT, communications and security experts share tips on what to do when your business is hit with an IT-related disaster, such as a cyberattack, an ecommerce site crash or a software failure.

11 tips to create a must-see webinar

11 tips to create a must-see webinar

Experts discuss how to put together and market an online seminar that will attract prospective customers and hold their attention.

How to produce a must-see small business video

How to produce a must-see small business video

Video experts and small business owners share their tips for creating videos that grab and keep viewers’ attention and offer advice on how and where to showcase them.

15 ways to make meetings more productive

15 ways to make meetings more productive

Business and HR experts share their top tips on what managers can do to improve meeting attendance and make them more constructive.

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