John Edwards

John Edwards is a veteran business technology journalist. His work has appeared in The New York Times, The Washington Post, and numerous business and technology publications, including CIO, Computerworld, Network World, CFO Magazine, IBM Data Management Magazine, RFID Journal, and Electronic Design. He has also written columns for The Economist's Business Intelligence Unit and PricewaterhouseCoopers' Communications Direct. John has authored several books on business technology topics. His work began appearing online as early as 1983. Throughout the 1980s and 90s, he wrote daily news and feature articles for both the CompuServe and Prodigy online services. His "Behind the Screens" commentaries made him the world's first known professional blogger.

IT burnout: 7 ways to spot and help overwhelmed staff

IT burnout: 7 ways to spot and help overwhelmed staff

When workloads go over the top, employee performance can sink. Identifying and supporting beleaguered staffers can help you boost productivity and stem turnover.

7 steps to turning around an inherited IT department

7 steps to turning around an inherited IT department

Congratulations, you've just inherited your predecessor's IT dumpster fire. Now, it's up to you to get essential operations back on track. Here's how to get started.

7 steps to stealth self-promotion and career advancement

7 steps to stealth self-promotion and career advancement

Succeeding in the IT world without looking overly ambitious requires careful planning and commitments that extend beyond your current job's basic borders.

7 ways to foster greater IT creativity

7 ways to foster greater IT creativity

Creativity is the spark that ignites innovation. Creating a team that's eager to apply IT knowledge in new and exciting ways can lead to long-term, enterprise-wide benefits.

7 secrets of high-performing IT teams

7 secrets of high-performing IT teams

Getting staff to move beyond simply meeting basic goals is an art only select IT leaders possess. Here are seven performance-boosting techniques top IT pros rely on.

What is predictive analytics? Transforming data into future insights

What is predictive analytics? Transforming data into future insights

Predictive analytics can help your organization forecast future outcomes based on historical data and analytics techniques such as machine learning.

7 tips for leading remote IT teams successfully

7 tips for leading remote IT teams successfully

Managing virtual work environments requires an assortment of real-world skills and tools. Here are the tactics that inspire creativity and productivity.

10 signs outdated IT systems are killing your business

10 signs outdated IT systems are killing your business

When an IT asset turns into a business liability, an update or replacement is imperative. Here's how to know it's time to take action.

7 ways IT leaders derail their careers

7 ways IT leaders derail their careers

Falling off track is easy when you make a mistake that can turn a career superstar into a bit player.

7 tips for getting out of a bad vendor contract

7 tips for getting out of a bad vendor contract

When a seemingly sweet deal turns sour, it's time to prepare an exit strategy. Here’s how to preserve essential business operations, your vendor relationship and your job.

7 ways to make IT operations more efficient

7 ways to make IT operations more efficient

Chances are your enterprise's IT operations could use some improvement. Here are tips for getting key services on the fast track to higher performance and cost savings.

7 IT leadership surprises — and how to handle them

7 IT leadership surprises — and how to handle them

It's lonely at the top, particularly when a newly-minted IT leader discovers unexpected and, in many cases, disturbing facts.

7 ways predictive analytics can improve customer experience

7 ways predictive analytics can improve customer experience

AI-powered analytics can drive sales to higher levels by helping organizations anticipate customers' needs and exceed their expectations.

7 cloud myths debunked

7 cloud myths debunked

Don't let misconceptions cast a shadow over your organization's ability to get the most out of the cloud. Here are 7 cloud myths that should be relegated to history.

7 steps to a well-architected cloud

7 steps to a well-architected cloud

Efficient cloud architectures don't emerge out of thin air. The best environments are constructed piece-by-piece from the ground up.

7 ways to ensure IT gets the credit it deserves

7 ways to ensure IT gets the credit it deserves

Often ignored, overlooked or even snubbed, IT needs to claim its rightful place in the enterprise spotlight. Here's the steps you can take to raise IT's profile and morale.

9 key metrics for IT success

9 key metrics for IT success

Is your IT organization a business champion or a burden? Here's a look at the essential KPIs for gauging IT's business effectiveness, including digital transformation.

5G versus 4G: How speed, latency and application support differ

5G wireless network technology is set to boost the bandwidth, capacity and reliability of cellular broadband. Are you ready to leave your 4G world behind?

7 key IT investments for 2019 (and 3 going cold)

7 key IT investments for 2019 (and 3 going cold)

Technology investments are both soaring and falling as digital transformation grips enterprises of all types and sizes. Here's a look at 2019's likely tech hot and cold spots.

7 things to know about AI in the data center

7 things to know about AI in the data center

AI and machine learning are gradually taking over routine and advanced tasks. Will managers and staff be locked out?

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