John Edwards

John Edwards is a veteran business technology journalist. His work has appeared in The New York Times, The Washington Post, and numerous business and technology publications.
7 IT metrics that matter most
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7 IT metrics that matter most

As the number of IT metrics multiply, it’s important to zero in on the key indicators that offer at-a-glance insights on essential enterprise functions.
Sep, 1 2021
7 ways to rebuild a failed IT organization
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7 ways to rebuild a failed IT organization

Your CIO predecessor had some unique ideas about IT leadership — most of them terrible. Now it’s your job to clean up the mess. Here’s what how to get IT back on track.
Aug, 17 2021
6 tips for ensuring IT manager success
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6 tips for ensuring IT manager success

Are your department managers reaching their full potential? Here’s how to gain relevant insights into their performance — and to ensure necessary adjustments are made.
Aug, 3 2021
7 toxic team behaviors IT leaders must root out
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7 toxic team behaviors IT leaders must root out

When an IT team member begins behaving poorly, performance and productivity will likely suffer. Here’s how to detect and eradicate destructive attitudes before they take root.
Jul, 20 2021
6 IT management traps to avoid
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6 IT management traps to avoid

When the work gets stressful, it’s easy to fall prey to quick management fixes that can harden into habits that do more harm than good.
Jul, 12 2021
7 ways to win the IT talent war
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7 ways to win the IT talent war

In the battle for IT talent, victory goes to the bold and ingenious. Here’s how to ensure your organization outmaneuvers the competition’s hiring efforts.
Jun, 28 2021
Real-time analytics: 7 tips for success
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Real-time analytics: 7 tips for success

Fast and accurate insights are crucial in today’s data-driven world, making real-time analytics essential for many enterprises. Here’s how to get it right.
May, 25 2021
7 IT governance myths
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7 IT governance myths

Are flawed beliefs damaging your IT organization’s governance framework? Here’s a rundown of common fallacies that should be immediately rooted out.
May, 12 2021
8 ways to get the most from your managed service provider
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8 ways to get the most from your managed service provider

A growing number of IT leaders are turning to MSPs to help address challenges posed by rapidly evolving IT services. Here’s how to ensure your MSP provides maximum value and minimal distress.
Apr, 28 2021