John Webster

John Webster is a freelance biz-tech reporter who writes features for several business-technology publications.

Why event sponsorships give tech giants bang for their bucks

18 companies that suck at customer service

18 companies that suck at customer service

A recent Forrester Research report shines a spotlight across different industries on companies whose people skills leave a bit to be desired, to say the least.

Essential Mac Management Tools

Essential Mac Management Tools

Managing a fleet of Macs in a predominately Windows-centric enterprise requires third-party tools that can deliver a variety of features.

Big Data Deserves IT's Attention

Columnist John Webster says big data promises of a style of computing that more closely mimics the functioning of the human mind. For IT, that means moving from provisioning of services to making a big impact on business results.

Load More