Len Riley

Contributing writer

Opinions expressed by ICN authors are their own.

Len Riley is the IT Sourcing & Commercial Advisory Practice Leader at UpperEdge, with over 20 years of IT procurement and financial management experience, including the former head of IT Finance & Procurement at CVS Health and leader of AMR Research’s IT Sourcing & Commercial Advisory Practice.

Effective IT cost optimization starts with internal alignment

Proven levers to reduce hardware and software maintenance

Proven levers to reduce hardware and software maintenance

7 short-term actions you can take now to produce meaningful in-year reductions to your budget.

Is your SAP SI partner evaluation missing the mark?

Is your SAP SI partner evaluation missing the mark?

The selection of the partner who will usher in your digital transformation is just as important as the software you choose. Common errors in selecting your consultant can mean long delays, business mismatches, higher costs or worse.

The role of the CIO: a playbook for managing an SAP relationship

The role of the CIO: a playbook for managing an SAP relationship

Is there a single trait that can influence an executive’s ability to successfully navigate and optimize the negotiations and on-going relationships that support strategic initiatives?

The top 10 internal issues impacting vendor relations

The top 10 internal issues impacting vendor relations

These considerations can serve as a starting point to enable you to improve future negotiations and partner relationships.

Software audits continue to rise

Software audits continue to rise

With software audits on the rise, especially from major ERP suppliers, this article summarizes steps to take to mitigate your risks.

The CIO’s playbook for managing an SAP relationship

Many organizations are challenged with truly understanding the state of their commercial relationship with SAP. Part of 1 of this series shows how CIO’s are challenging their organization to baseline and assess their SAP relationship...

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