Mark Settle

Opinions expressed by ICN authors are their own.

Mark Settle is a seven-time CIO with broad business experience in the information services, enterprise software, consumer products, high-tech distribution, financial services and oil and gas industries. He has led IT organizations that supported the global operations of Fortune 500 companies, maintained the R&D infrastructure required for software product development, and hosted customer-facing delivery systems for commercial products and services.

Settle serves on the advisory boards of several Silicon Valley venture firms and pioneered the adoption of service management and cloud computing technologies in several large enterprises.

He currently serves as the CIO of Okta, a provider of cloud-based solutions for identity and mobility management.

The opinions expressed in this blog are those of Mark Settle and do not necessarily represent those of IDG Communications Inc. or its parent, subsidiary or affiliated companies.

5-stage self-help program for confronting talent debt within your organization

How to establish a security culture within IT

How to establish a security culture within IT

It’s impossible to establish a security culture within a modern enterprise if it doesn’t already exist within IT. IT organizations should have pervasive and conspicuous security cultures that can serve as examples to all other parts...

Minimizing the distance between IT and your company’s paying customers

Minimizing the distance between IT and your company’s paying customers

Most IT organizations receive feedback from their company’s paying customers through functional teams that each possess a unique perspective regarding true customer needs. Establishing communication channels that promote more direct...

Managing enterprise application architectures in 2020: the game has changed!

Managing enterprise application architectures in 2020: the game has changed!

Enterprise architecture teams that attempt to rationalize and standardize employee engagement applications do so at their own peril. Their recommendations will likely be ignored and their roles as champions of technology innovation...

The new CIO playbook (psst…this works well for other IT leadership jobs, too)

The new CIO playbook (psst…this works well for other IT leadership jobs, too)

Newly appointed CIOs have a limited window of opportunity to establish the credibility and relationships they need to implement their change agendas. This playbook may not guarantee success, but it can go a long way towards reducing...

Managing your innovation pipeline

Managing your innovation pipeline

Successful innovation in a commercial enterprise is a matchmaking exercise that establishes a long-term marriage between a business opportunity and a new or emerging technology.

What job security lessons can CIOs learn from the NFL?

What job security lessons can CIOs learn from the NFL?

The on-the-job management challenges confronting CIOs and NFL coaches are very similar. Their average job tenures are similar as well. CIOs seeking to improve their personal job security might be well-advised to spend a little more...

Secrets of managing really talented people

Secrets of managing really talented people

It’s the responsibility of senior leaders to ensure that talented individuals consciously acknowledge the scalability dilemma they are facing as a first step in turning them into true team managers.

Misery loves company: the chronic end-user problems that undermine IT credibility

Misery loves company: the chronic end-user problems that undermine IT credibility

IT credibility is not simply based upon IT’s ability to implement new technologies or support major business initiatives. Keeping end users productive on a day-in, day-out basis is equally if not more important in establishing IT’s...

Launching strategic IT initiatives: A negotiation exercise between IT and its business partners

Launching strategic IT initiatives: A negotiation exercise between IT and its business partners

To successfully overcome the many execution hurtles, it’s essential that business and IT executives leading major initiatives are fully aligned at the outset of any campaign.

IT predictions: here’s what won’t be happening in 2018

IT predictions: here’s what won’t be happening in 2018

Nine things that will NOT be happening in information technology this year, for better or for worse.

Managing your career: knowing when it’s time to move on

Managing your career: knowing when it’s time to move on

Experience has shown that commercial enterprises have no problem parting ways with employees whose skills and experience are no longer relevant to their firm’s needs. Professionals should be equally cold and calculating.

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