Mark Settle

Opinions expressed by ICN authors are their own.

Mark Settle is a seven-time CIO with broad business experience in the information services, enterprise software, consumer products, high-tech distribution, financial services and oil and gas industries. He has led IT organizations that supported the global operations of Fortune 500 companies, maintained the R&D infrastructure required for software product development, and hosted customer-facing delivery systems for commercial products and services.

Settle serves on the advisory boards of several Silicon Valley venture firms and pioneered the adoption of service management and cloud computing technologies in several large enterprises.

He currently serves as the CIO of Okta, a provider of cloud-based solutions for identity and mobility management.

The opinions expressed in this blog are those of Mark Settle and do not necessarily represent those of IDG Communications Inc. or its parent, subsidiary or affiliated companies.

Managing your innovation pipeline

What job security lessons can CIOs learn from the NFL?

What job security lessons can CIOs learn from the NFL?

The on-the-job management challenges confronting CIOs and NFL coaches are very similar. Their average job tenures are similar as well. CIOs seeking to improve their personal job security might be well-advised to spend a little more...

Secrets of managing really talented people

Secrets of managing really talented people

It’s the responsibility of senior leaders to ensure that talented individuals consciously acknowledge the scalability dilemma they are facing as a first step in turning them into true team managers.

Misery loves company: the chronic end-user problems that undermine IT credibility

Misery loves company: the chronic end-user problems that undermine IT credibility

IT credibility is not simply based upon IT’s ability to implement new technologies or support major business initiatives. Keeping end users productive on a day-in, day-out basis is equally if not more important in establishing IT’s...

Launching strategic IT initiatives: A negotiation exercise between IT and its business partners

Launching strategic IT initiatives: A negotiation exercise between IT and its business partners

To successfully overcome the many execution hurtles, it’s essential that business and IT executives leading major initiatives are fully aligned at the outset of any campaign.

IT predictions: here’s what won’t be happening in 2018

IT predictions: here’s what won’t be happening in 2018

Nine things that will NOT be happening in information technology this year, for better or for worse.

Managing your career: knowing when it’s time to move on

Managing your career: knowing when it’s time to move on

Experience has shown that commercial enterprises have no problem parting ways with employees whose skills and experience are no longer relevant to their firm’s needs. Professionals should be equally cold and calculating.

Future of the corporate data center: what if we are all wrong?

Future of the corporate data center: what if we are all wrong?

There is a widespread belief, verging upon a theological conviction, that corporate data centers are a thing of the past. Industry prognosticators and practitioners have convinced themselves that cloud computing is an inexorable force...

Measuring IT business value: let’s get over the puppy dog syndrome

Measuring IT business value: let’s get over the puppy dog syndrome

There is no one magic formula for measuring the business value that IT delivers, and many attempts to do so can actually backfire.

Taming the Tower of Babel: A radical idea for coping with collaboration tool overload

Taming the Tower of Babel: A radical idea for coping with collaboration tool overload

Seven-time CIO Mark Settle shares a creative approach to managing numerous collaboration tools — which should ultimately optimize employee productivity.

What do they really want? Decoding IT demand signals from your business

What do they really want? Decoding IT demand signals from your business

Every leader of a large IT organization manages two very different types of business. Okta CIO Mark Settle discusses the varying clientele, and what success (and failure!) looks like for both sides of the business.

How IT leaders can stop the blame game

How IT leaders can stop the blame game

An intervention strategy for IT organizations that are constantly blaming others for their performance failures

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