Mary K. Pratt

Contributing Writer

Mary K. Pratt is a freelance writer based in Massachusetts.

What is business intelligence? Transforming data into business insights

Redesigning business processes for digital success

Redesigning business processes for digital success

CIOs find themselves in a unique position to re-imagine how their organizations operate in this digital age. Here’s how to develop a vision for business process reengineering and deliver.

10 change management mistakes to avoid

10 change management mistakes to avoid

Poor change management can be a transformation killer. Here’s how change initiatives can and do fail, and what can be done to course-correct.

10 IT modernization mistakes to avoid

10 IT modernization mistakes to avoid

Modernizing IT takes more than just replacing old tech with newer models. It requires a nuanced strategy that considers business needs and objectives alongside technical capabilities.

IT’s greatest skill shortage: Leadership

IT’s greatest skill shortage: Leadership

The rise of digital disruption and transformation has put a spotlight on IT’s need for leadership skills throughout the ranks. Here’s how organizations are addressing the void.

What is NoOps? The quest for fully automated IT operations

What is NoOps? The quest for fully automated IT operations

Automation has IT leaders eyeing the possibility of environments with no hands-on operations work. But this evolution of DevOps may be more pipedream than practical reality.

IT ROI: 10 tips for selling (and proving) the value of IT

IT ROI: 10 tips for selling (and proving) the value of IT

The digital era has placed greater scrutiny on delivering business value — and changed the equation for establishing and evaluating an IT project’s return on investment.

IT as a product: Secrets of successful launches

IT as a product: Secrets of successful launches

To improve efficiency and user outcomes, organizations are jettisoning IT projects in favor of an agile, product-based approach to delivery IT services. IT leaders share their hard-earned tips on making it work.

Cross-functional teams: A new strategy for business success

Cross-functional teams: A new strategy for business success

With business-IT collaboration key to digital transformation, forward-thinking IT leaders are breaking down silos to develop blended startup-like teams focused on key business initiatives.

Essential traits of business-driven IT leaders

Essential traits of business-driven IT leaders

The CIO role is quickly transforming into one responsible for driving business change. Here’s how to shake up your approach and envision — and realize — positive business outcomes.

What is a business analyst? A key role for business-IT efficiency

What is a business analyst? A key role for business-IT efficiency

Business analyst help guide businesses in improving processes, products, services and software through data analysis. These agile workers straddle the line between IT and the business to help bridge the gap and improve efficiency.

Essential practices of successful agile teams

Essential practices of successful agile teams

Effective agile transformations require the right team makeup, a laser focus on business outcomes, and approaches to management and training that break from the past.

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