Mary K. Pratt

Contributing Writer

Mary K. Pratt is a freelance writer based in Massachusetts.

10 IT modernization mistakes to avoid

IT’s greatest skill shortage: Leadership

IT’s greatest skill shortage: Leadership

The rise of digital disruption and transformation has put a spotlight on IT’s need for leadership skills throughout the ranks. Here’s how organizations are addressing the void.

What is NoOps? The quest for fully automated IT operations

What is NoOps? The quest for fully automated IT operations

Automation has IT leaders eyeing the possibility of environments with no hands-on operations work. But this evolution of DevOps may be more pipedream than practical reality.

IT ROI: 10 tips for selling (and proving) the value of IT

IT ROI: 10 tips for selling (and proving) the value of IT

The digital era has placed greater scrutiny on delivering business value — and changed the equation for establishing and evaluating an IT project’s return on investment.

IT as a product: Secrets of successful launches

IT as a product: Secrets of successful launches

To improve efficiency and user outcomes, organizations are jettisoning IT projects in favor of an agile, product-based approach to delivery IT services. IT leaders share their hard-earned tips on making it work.

Cross-functional teams: A new strategy for business success

Cross-functional teams: A new strategy for business success

With business-IT collaboration key to digital transformation, forward-thinking IT leaders are breaking down silos to develop blended startup-like teams focused on key business initiatives.

Essential traits of business-driven IT leaders

Essential traits of business-driven IT leaders

The CIO role is quickly transforming into one responsible for driving business change. Here’s how to shake up your approach and envision — and realize — positive business outcomes.

What is a business analyst? A key role for business-IT efficiency

What is a business analyst? A key role for business-IT efficiency

Business analyst help guide businesses in improving processes, products, services and software through data analysis. These agile workers straddle the line between IT and the business to help bridge the gap and improve efficiency.

Essential practices of successful agile teams

Essential practices of successful agile teams

Effective agile transformations require the right team makeup, a laser focus on business outcomes, and approaches to management and training that break from the past.

7 keys to an effective IT automation strategy

7 keys to an effective IT automation strategy

Here’s how organizations are optimizing their use of automation technologies, moving from simple process improvement to true process transformation.

The digital future of healthcare

The digital future of healthcare

The healthcare industry is catching up to the digital revolution that has disrupted other sectors, as healthcare execs ramp up use of transformative tech to reshape patient care.

The keys to effective IT governance in the digital era

The keys to effective IT governance in the digital era

With technology and business change accelerating, CIOs must work with C-suite counterparts to update IT governance policies and practices for the digital age.

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