Mary K. Pratt

Contributing Writer

Mary K. Pratt is a freelance writer based in Massachusetts.

What is business intelligence? Transforming data into business insights

What is business intelligence? Transforming data into business insights

Business intelligence (BI) leverages software and services to transform data into actionable insights that inform an organization’s business decisions.

Redesigning business processes for digital success

Redesigning business processes for digital success

CIOs find themselves in a unique position to re-imagine how their organizations operate in this digital age. Here’s how to develop a vision for business process reengineering and deliver.

10 change management mistakes to avoid

10 change management mistakes to avoid

Poor change management can be a transformation killer. Here’s how change initiatives can and do fail, and what can be done to course-correct.

10 IT modernization mistakes to avoid

10 IT modernization mistakes to avoid

Modernizing IT takes more than just replacing old tech with newer models. It requires a nuanced strategy that considers business needs and objectives alongside technical capabilities.

IT’s greatest skill shortage: Leadership

IT’s greatest skill shortage: Leadership

The rise of digital disruption and transformation has put a spotlight on IT’s need for leadership skills throughout the ranks. Here’s how organizations are addressing the void.

What is NoOps? The quest for fully automated IT operations

What is NoOps? The quest for fully automated IT operations

Automation has IT leaders eyeing the possibility of environments with no hands-on operations work. But this evolution of DevOps may be more pipedream than practical reality.

IT ROI: 10 tips for selling (and proving) the value of IT

IT ROI: 10 tips for selling (and proving) the value of IT

The digital era has placed greater scrutiny on delivering business value — and changed the equation for establishing and evaluating an IT project’s return on investment.

IT as a product: Secrets of successful launches

IT as a product: Secrets of successful launches

To improve efficiency and user outcomes, organizations are jettisoning IT projects in favor of an agile, product-based approach to delivery IT services. IT leaders share their hard-earned tips on making it work.

Cross-functional teams: A new strategy for business success

Cross-functional teams: A new strategy for business success

With business-IT collaboration key to digital transformation, forward-thinking IT leaders are breaking down silos to develop blended startup-like teams focused on key business initiatives.

Essential traits of business-driven IT leaders

Essential traits of business-driven IT leaders

The CIO role is quickly transforming into one responsible for driving business change. Here’s how to shake up your approach and envision — and realize — positive business outcomes.

What is a business analyst? A key role for business-IT efficiency

What is a business analyst? A key role for business-IT efficiency

Business analyst help guide businesses in improving processes, products, services and software through data analysis. These agile workers straddle the line between IT and the business to help bridge the gap and improve efficiency.

Essential practices of successful agile teams

Essential practices of successful agile teams

Effective agile transformations require the right team makeup, a laser focus on business outcomes, and approaches to management and training that break from the past.

7 keys to an effective IT automation strategy

7 keys to an effective IT automation strategy

Here’s how organizations are optimizing their use of automation technologies, moving from simple process improvement to true process transformation.

The digital future of healthcare

The digital future of healthcare

The healthcare industry is catching up to the digital revolution that has disrupted other sectors, as healthcare execs ramp up use of transformative tech to reshape patient care.

The keys to effective IT governance in the digital era

The keys to effective IT governance in the digital era

With technology and business change accelerating, CIOs must work with C-suite counterparts to update IT governance policies and practices for the digital age.

What it takes to be a true transformational CIO

What it takes to be a true transformational CIO

The CIO role has undergone significant change as organizations transition into digital enterprises. Here’s how to move beyond being an operational leader.

6 soft skills IT needs to succeed in the digital era

6 soft skills IT needs to succeed in the digital era

When it comes to transformation, tech expertise goes only so far. IT leaders must look for and develop traits not traditionally required for technologists in order to succeed in the years ahead.

6 practices of influential IT leaders

6 practices of influential IT leaders

In an era of continual business transformation, influence is a key leadership skill to lean on —one that must be developed and honed for success.

Moving agile beyond IT: The secret to successful software delivery

Moving agile beyond IT: The secret to successful software delivery

Creating an agile enterprise requires more than just implementing agile methodologies within IT. CIOs must spread the gospel to encourage participation from IT’s business colleagues.

How to build the next generation of IT leaders

How to build the next generation of IT leaders

Forward-thinking CIOs are setting up their organizations for sustained success by anticipating, articulating and developing the skills IT will need at the top in the years ahead.

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