Michael Hugos

MICHAEL HUGOS is an author, speaker, award-winning CIO and principal at Center for Systems Innovation [c4si]. He works with clients to find elegant solutions to complex problems with focus in supply chains, business intelligence, and new business ventures. Earlier he spent six years as CIO of a national distribution organization where he developed a suite of supply chain and e-business systems that transformed the company's operations and revenue model. For this work he twice won the CIO 100 Award for resourcefulness and boldness, he won the InformationWeek 500 Award for innovation and the Computerworld Premier 100 Award for career achievement. He is passionate about agile development methods in IT and business and has mentored managers and development teams in companies such as Microsoft, Starbucks Coffee, Aramark Healthcare and U.S. Navy Medical Logistics Command as well as numerous smaller companies. Google searches on "business agility", "IT agility" and "agile organization" return articles of his (usually) on the first page. He has spoken at conferences and taught seminars in Africa, Asia, Europe and North America. He earned his MBA from Northwestern University’s Kellogg School of Management and he writes the CIO magazine blog titled “Doing Business in Real Time”. He has authored seven books including the popular Essentials of Supply Chain Management (now going into its 3rd edition), and his newest book - Business in the Cloud: What Every Business Needs to Know about Cloud Computing . He can be reached via his website www.MichaelHugos.com.


The Five Stages of Social Technology

The Five Stages of Social Technology

Talk about getting lost in an echo chamber; we’re caught up in sudden and unexpected events that take on lives of their own. Real-time social technology generates self-reinforcing feedback loops that are a powerful new force to be...

For CIOs, the Games Are Just Beginning

Companies are starting to use the motivational techniques of video games -- such as points, leaderboards and levels -- to create more engaging business applications. It's called "gamification."

IT Agility and the Sound of New Ideas

IT Agility and the Sound of New Ideas

Between now and the end of August I’ll be starting the day at my wireless connected, mobile device enabled, summer office. I got to the office early this morning. I find it has amazing benefits in the “finding new ideas and getting...

Startups Where Necessity Defines IT Best Practices

Startups Where Necessity Defines IT Best Practices

You work on a tight budget where requirements are hard to pin down and they change all the time. And whatever you build has to go into production quickly and be flexible to grow in any number of directions depending on what happens...

A Massively Multiplayer Online Company [and Innovative CIO]

What would happen if your company employed game dynamics to keep everybody informed and enthusiastically involved in achieving its business goals? A multi-billion dollar global consumer products company is doing just that. This is an...

Tough Times, Social Technology and the Innovative CIO

Tough Times, Social Technology and the Innovative CIO

The combination of tough times plus the spread of social technology makes this a great time for the CIO who has innovative ideas about how to use the latter to respond to the former. Here's an idea to consider.

Mixing Quality Time with Real Time Connectivity Creates Serious Synergies

Mixing Quality Time with Real Time Connectivity Creates Serious Synergies

Sunlight shining on my face woke me up this morning. I was stretched out flat on my back, warm under covers, and so relaxed my legs and arms felt fuzzy.

Monitoring Employee Performance in Real Time

Monitoring Employee Performance in Real Time

Social media and web-based data collection tools allow companies to monitor individual customers in real-time and amass huge amounts of data about their habits and preferences. What if they started amassing similar data about the...

An Agile IT Architecture in Three Easy Steps

Business agility isn't just a good idea, it's the new normal. And the role of IT is to enable agility. Business happens in real time these days, driven by global e-commerce, social media networks and consumer IT. Companies have to be...

Business Agility is a Serious Game

Business Agility is a Serious Game

Something unexpected happens when companies combine the use of three types of systems: business process management (BPM); business intelligence (BI); and interactive simulation systems. It creates something larger than the sum of its...

Massively Multiplayer Online Games as Business Collaboration Platforms

Massively Multiplayer Online Games as Business Collaboration Platforms

Massively multiplayer online role playing games are pushing the envelope in technology and player engagement. They point the way to business collaboration platforms in the not too distant future.

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