Paul T. Cottey

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Opinions expressed by ICN authors are their own.

Paul T. Cottey is an experienced business professional who has built and operated information technology capabilities at both mature and startup companies. Providing IT and management consulting services, he collaborates with companies across all parts of business operations to provide a perspective not seen from within IT only. He is currently CIO at Water Street Healthcare Partners in Chicago.

Paul is a former executive vice president and CIO at PatientMatters LLC, former CIO of R1 RCM (previously Accretive Health), former vice president of IT at Gores Group, and a former executive partner at Accenture.

The opinions expressed in this blog are those of Paul T. Cottey and do not necessarily represent those of his employer or of IDG Communications Inc. or its parent, subsidiary or affiliated companies.

You are what you say

There's a new sheriff in town

There's a new sheriff in town

The challenge as a senior IT leader in an M&A situation is that the new operating rules are unlikely to be communicated clearly, if they are even communicated at all.

Look at me!

Look at me!

Some employees are happy being unhappy and can be quite vocal about it. Sometimes, however, attention-seeking behavior is masking something else entirely. It’s your job as a manager to figure out which is which…and what to do about it....

Figures lie. Liars figure

Figures lie. Liars figure

Presenting your IT results in ways which lead to the conclusion you desire.

I'm glad you found someone to love you

I'm glad you found someone to love you

If you don't think you and your IT team are going to be appreciated at the end of the year, here are some ideas on how you can highlight the value IT is providing...without being too too obvious.

You‘re not paranoid if everyone is against you

You‘re not paranoid if everyone is against you

When it comes to security, it's not a question of whether you're going to be attacked. You are. So, what's a CIO to do?

Wrap it up and put a bow on it

Wrap it up and put a bow on it

How to close out your year with a bang, not a whimper.

But it worked for me...

But it worked for me...

By the time someone approaches you with a problem, you have missed the first few chances to prevent the situation from occurring.

A rose by any other name

A rose by any other name

IT has a role to play in a rebranding effort. So much of a company's identity these days is tied up in the company's digital identity: The look of the website, the signature block on every email, the colors in the presentation...

The case for hiring an external-facing CIO

The case for hiring an external-facing CIO

When hiring a CIO, it's not clear whether he/she should be internal- or external-facing. In this post, the second of two parts, I make the case for hiring an external-facing CIO.

The case for hiring an internal-facing CIO

The case for hiring an internal-facing CIO

When hiring a CIO, it's not clear whether he or she should be internal- or external-facing. In this post, the first of two parts, I make the case for an internal-facing CIO.

Follow the 'no scroll' rule with email

Follow the 'no scroll' rule with email

Here are some rules to follow when using email to communicate at work. Rule No. 1: Be concise; email messages should fit on a single screen.

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