Paul T. Cottey

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Opinions expressed by ICN authors are their own.

Paul T. Cottey is an experienced business professional who has built and operated information technology capabilities at both mature and startup companies. Providing IT and management consulting services, he collaborates with companies across all parts of business operations to provide a perspective not seen from within IT only. He is currently CIO at Water Street Healthcare Partners in Chicago.

Paul is a former executive vice president and CIO at PatientMatters LLC, former CIO of R1 RCM (previously Accretive Health), former vice president of IT at Gores Group, and a former executive partner at Accenture.

The opinions expressed in this blog are those of Paul T. Cottey and do not necessarily represent those of his employer or of IDG Communications Inc. or its parent, subsidiary or affiliated companies.

The case for hiring an internal-facing CIO

The case for hiring an internal-facing CIO

When hiring a CIO, it's not clear whether he or she should be internal- or external-facing. In this post, the first of two parts, I make the case for an internal-facing CIO.

Follow the 'no scroll' rule with email

Follow the 'no scroll' rule with email

Here are some rules to follow when using email to communicate at work. Rule No. 1: Be concise; email messages should fit on a single screen.

If it is worth doing, it is worth automating

If it is worth doing, it is worth automating

Take a few minutes and think about those things you could automate. If they are worth doing at greater effort, they are certainly worth doing at less effort.

KTLO is not just radio stations

KTLO is not just radio stations

KTLO is the effort by an IT organization to support and maintain the things they have done previously

Spring cleaning

Spring cleaning

Spring is a great time to clean up your space and set yourself up for the rest of the year.

All the king's horses

All the king's horses

Your users would love to help you protect the company — as long as they know what you want them to do, and it isn't too hard or too inconvenient.

The kid in all of us

The kid in all of us

We should remember the wonders of technology.

Thankful things

Thankful things

It's Thanksgiving time in the United States and I am thankful for a number of technology things.

Using LinkedIn effectively

A LinkedIn profile picture that conveys what you want it to convey is critical to successful networking.

I've seen this one. This is a classic.

I've seen this one. This is a classic.

Every now and then it is interesting to look back to see how far you've come.

Malware strategy:  Prevent, Contain, Recover

Malware strategy: Prevent, Contain, Recover

Your environment is only as strong as its weakest link. You are going to be attacked, and someone will eventually succeed in getting through your defenses.

What to do if you work in a 'personality cult' environment

What to do if you work in a 'personality cult' environment

Do you work in a personality cult? How to tell and what to do about it.

Why 'management by flying around' is necessary in a distributed world

Why 'management by flying around' is necessary in a distributed world

You need to get out and visit with your internal and external customers.

Why IT needs, and even likes, lawyers

Any part of your contract that is in capital letters SHOULD be read by a lawyer.

How to do critical behavior interviewing right

How to do critical behavior interviewing right

Understanding how a person has behaved in the past to get to how the person likely will behave in the future is the core of critical behavior interviewing. It will also help you to determine the right person for your team.

Why IT people should also be business people

With respect to the concept of the duality of man. There is a built-in duality between non-IT people and IT people that we need to understand and embrace.

Shall we play a game?

You cannot win the game of restricting end-user IT against business people with credit cards and expense accounts. The only winning move is not to play.

What kind of IT leader do you want to be?

What kind of IT leader do you want to be?

What do you want to do as an IT leader? What do you want to do differently next year?

How to prepare your IT team for the future

How to prepare your IT team for the future

It's a great time to get out of the day-to-day for a little while to think about what you and your team are going to accomplish next year.

How much change is too much change for end users?

How much change is too much change for end users?

We IT professionals like to think that the critical path to getting a project done is the speed at which we can convert data, back up and restore a system, or add capacity to a server. But the true limit is the speed at which your...

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