Paul T. Cottey

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Paul T. Cottey is an experienced business professional who has built and operated information technology capabilities at both mature and startup companies. Providing IT and management consulting services, he collaborates with companies across all parts of business operations to provide a perspective not seen from within IT only. He is currently CIO at Water Street Healthcare Partners in Chicago.

Paul is a former executive vice president and CIO at PatientMatters LLC, former CIO of R1 RCM (previously Accretive Health), former vice president of IT at Gores Group, and a former executive partner at Accenture.

The opinions expressed in this blog are those of Paul T. Cottey and do not necessarily represent those of his employer or of IDG Communications Inc. or its parent, subsidiary or affiliated companies.

IT best practice: A little thank you goes a long wayThank you very much

Part of your job is to reinforce the value of the time the people from your company spend with you. That reinforcement starts with a thank you and a summary of what you learned.

New CIOs don't always have time to ease into their new role

New CIOs don't always have time to ease into their new role

You are expected to make an immediate impact as a new CIO. You do not get 100 days to address the critical IT problems that got you hired.

It's who you know and who knows you that matters

It's who you know and who knows you that matters

IT people tend to network only when they need something. You should be like your business counterparts and never stop networking.

How IT can communicate more effectively with the business

How IT can communicate more effectively with the business

You might think you are communicating clearly, but the reality is that business and IT people speak different languages.

6 ways to keep up with IT trends

6 ways to keep up with IT trends

It is difficult to make predictions, especially about the future.

How to determine what your users need vs. what they want

How to determine what your users need vs. what they want

Business people request dedicated printers, new laptops, new cell phones, MiFi devices, portable mice, and other bright shiny objects for two reasons: Good reasons and not-so-good reasons. Your job is to determine who gets what new...

Why listening to your IT users matters

Why listening to your IT users matters

Your confirmation bias may be keeping you from being effective with your business users.

What is IT's strategy for replacing laptops?

What is IT's strategy for replacing laptops?

Deciding when to replace laptops is more complicated than just waiting for them to break.

Language disconnect: What the business says vs. what IT hears

Language disconnect: What the business says vs. what IT hears

Most probably know what it means when you say you're 'giving it the old college try.' However, in general, business and IT often speak very different languages. Sometimes what means one thing to the business means something else...

Tips on how IT leaders can stay current

Tips on how IT leaders can stay current

Do you want to be 'water-cooler' current with what is happening in the world? Do you want to understand what your end users and customers are talking about? Here's how you can do it .

How to manage rogue IT end users

How to manage rogue IT end users

Business people sign up for Software-as-a-Service to get a part of their job done. To shut them down without understanding and meeting their needs is to fail to do your job.

The IT interview questions you should be asking

The IT interview questions you should be asking

When conducting an IT interview It is important to be aware that the candidate likely knows more about the day-to-day part of his/her job than you do. With that in mind you should prepare to ask the 'right' questions.

Why IT professionals must make the hard things look easy

Be like a duck on a pond and appear calm on top and paddle like heck underneath! Make hard things look easy and easy things look hard. In a nutshell, that's your job as an IT professional.

Strategies for maintaining IT leadership success

Strategies for maintaining IT leadership success

Give up on the idea that continuing things you have always done is going to continue your run of success.

Career Advice: When Security Runs Up Against Other IT Functions

Accretive Health CIO Paul Cottey answers questions about the conflict between security functions and others in IT, dealing with an angry co-worker and more.

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