Peter Sayer
Senior Editor
Peter Sayer covers enterprise applications for CIO.com.
Health insurer shifts ERP to the cloud to transform financial operations
Blue Cross Blue Shield of Michigan is reducing legacy complexity by migrating to cloud-based ERP, while experimenting with RPA to help prepare staff for the changes ahead.
Autodesk brings automation to its IT help desk
To handle demand for support from a growing workforce without adding helpdesk staff, CIO Prakash Kota has brought in a bot take over some of the busy-work.
Schrems II: What the latest challenge to transatlantic data transfers means for IT
Austrian lawyer Max Schrems’ first complaint about Facebook’s transfer of his personal data to the U.S. brought down the Safe Harbor data sharing agreement. Now Europe’s highest court is examining his complaint about the use of...
Hermes transforms data infrastructure to speed parcel deliveries
The UK logistics company changed its data model and moved to the cloud, enabling it to offer a host of new services around parcel delivery.
How Salesforce’s Tableau acquisition will impact IT
The deal is good news for Salesforce.com users, less so for users of Tableau alone.
Beate Uhse aims to personalize the online sex shop
Once Germany’s largest erotic products retailer, Beate Uhse hopes to make a come-back with a privacy-sensitive approach to e-commerce personalization.
Estonia CIO outlines country’s plan to embrace AI
Enterprises can learn from Estonia’s just-do-it approach to AI and investment in skills development.
Palm Beach County speeds court filings with AI
With five robots handling basic docketing processes, the county is enhancing efficiency, converting skeptics and escalating staff to higher-value work — and higher pay.
St. Jude turns to the cloud to battle childhood cancer
By moving its library of genomic data to the cloud, St. Jude Children’s Research Hospital has provided a platform for scientists around the world to collaborate.
Moving ERP to the cloud? Expect delays
Businesses are attracted to cloud ERP systems by their scalability and security patch automation, but compliance challenges and difficulties in moving sensitive data to the cloud are still a concern, a study by the Cloud Security...
Arapahoe County develops document system into beneficial platform
Arapahoe County developed HSconnects to process benefits claims faster. And by productizing the platform, it’s not just helping the needy; it’s helping its neighbors, too.
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