Peter Sayer

Senior Editor

Peter Sayer covers enterprise applications for CIO.com.

ServiceNow makes platform ambitions clear with new workflow tools

ServiceNow makes platform ambitions clear with new workflow tools

ServiceNow is doubling down on its move to become a digital workflow platform with its Paris code release, adding applications for industry verticals to push beyond its ITSM roots.

Exclusive survey: How IT is recovering from the COVID-19 crisis

Exclusive survey: How IT is recovering from the COVID-19 crisis

IT leaders’ initial responses to COVID-19 helped keep many businesses open — now the emphasis is on thriving, not just surviving.

Blue Cross NC brings IT back in house to improve agility

Blue Cross NC brings IT back in house to improve agility

The health insurer insourced its engineering team after a frustrating experience with an MSP and is now reaping the benefits of a more responsive infrastructure.

SurveyMonkey STEPs up battle for experience measurement market

SurveyMonkey STEPs up battle for experience measurement market

Just as SAP prepares to sell a stake in Qualtrics, rival SurveyMonkey is doubling down on its enterprise partnerships, offering CIOs an opportunity to optimize spend and results in this emerging area.

Inside Vodafone’s massive S/4HANA migration

Inside Vodafone’s massive S/4HANA migration

One of the largest monolithic SAP installations in the world is now on S/4HANA, thanks to successful data prep and reskilling efforts.

Wipro to run its business on SAP in Google’s cloud

Wipro to run its business on SAP in Google’s cloud

The Indian IT services giant is accelerating its move to S/4HANA as it prepares to migrate workloads to the cloud

SAP offers new marketplace for filling staff vacancies

SAP offers new marketplace for filling staff vacancies

Contingent labor has been hard to find during the COVID-19 pandemic. SAP Fieldglass External Talent Marketplace aims to offer access to a larger temp staffing pool.

Lennox enlists BI to anticipate COVID-19 supply chain disruptions

Lennox enlists BI to anticipate COVID-19 supply chain disruptions

With the pandemic significantly upending global supply chains, the HVAC manufacturer quickly rolled out a BI dashboard to predict, respond to and get ahead of potential problems.

SAP CEO outlines new directions at Sapphire Now

SAP CEO outlines new directions at Sapphire Now

Christian Klein, sole CEO since April, emphasized sustainability and an ambition to provide more industry-specific solutions at its flagship virtual event.

What Trump’s H-1B visa order means for IT

What Trump’s H-1B visa order means for IT

H-1B visa applicants represent ‘a significant threat to employment opportunities’ for millions of unemployed, says Trump; IT firms say the move will damage the economy.

With Process Fabric, Pega seeks to weave together enterprise apps

With Process Fabric, Pega seeks to weave together enterprise apps

Pegasystems is aiming its ‘platform for platforms’ at enterprises struggling to automate business processes that sprawl across multiple systems.

Sharp IT budget cuts expected in wake of COVID-19

Sharp IT budget cuts expected in wake of COVID-19

Gartner and IDC see global IT spending dropping precipitously this year, with cloud services an exception as enterprises accelerate transformational strategies.

Inside Ventec’s IT ramp up to meet ventilator demand

Inside Ventec’s IT ramp up to meet ventilator demand

Ventec Life Systems landed a monster ventilator contract, teamed up with GM to open a new factory, and suddenly needed an IT system to match.

IBM retrains Watson AI for IT operations

IBM retrains Watson AI for IT operations

IBM is relying on technology from its Red Hat acquisition to deploy a new AIOps tool and help it deliver new edge-of-cloud computing services to support 5G networks

Cloud powers Trojan Battery through COVID-19 lockdown

Cloud powers Trojan Battery through COVID-19 lockdown

Trojan Battery’s director of IT has been a believer in software as a service for years. With employees now on lock-down, he’s reaping the benefits of remote everything.

SAP drops co-CEO, lowers revenue forecast in face of COVID-19 pandemic

SAP drops co-CEO, lowers revenue forecast in face of COVID-19 pandemic

In what could be a bellwether for the tech industry, SAP dials down forecasts while offering delays or financing on payments for budget-constrained CIOs.

A good time to be in IT? Early signs mixed on IT jobs

A good time to be in IT? Early signs mixed on IT jobs

With COVID-19 accelerating a possible recession, IT employment rose — and fell — in March, but BLS figures prior to the shutdown may not give the whole picture of what’s to come.

How CIOs can help in the fight against COVID-19

How CIOs can help in the fight against COVID-19

Your enterprise data and IT systems could hold clues to mitigating the coronavirus pandemic.

16 famous ERP disasters, dustups and disappointments

16 famous ERP disasters, dustups and disappointments

It's no wonder ERP has such a bad reputation: The history surrounding the complex and expensive enterprise software market is packed with tales of vendor mud-slinging, outrageous hype and epic failures.

Mercy turns to analytics to improve implant outcomes

Mercy turns to analytics to improve implant outcomes

Mercy Technology Services is using NLP technologies and an in-memory database to extract and analyze data from doctors’ notes in near real-time.

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