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Sarah K. White
Sarah White is a senior writer for CIO.com, covering IT careers, hiring & staffing, and diversity.
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What is TQM? A company-wide strategy for customer satisfaction
Total quality management (TQM) helps bring your entire organization together with one main goal: continually improving processes and products to ensure customer satisfaction.
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Top 15 IT certifications in demand for 2022
IT certifications can help you quickly gain and validate valuable skills and know-how in a domain that will further your career. Here are the most popular IT certs today.
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What is Kanban? Workflow management simplified
Kanban helps organizations focus on specific tasks until completion. This simple workflow management system is an effective method for fostering collaboration and productivity.
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AAMC proves the power of a formal DEI strategy
The American Association of Medical Colleges has taken a strategic approach to fostering an inclusive workplace culture, earning it a spot on IDG’s Best Places to Work in IT.
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Altria’s investment in career development pays off
Giving employees a clear path forward in their careers is a key factor in retaining them. At Altria, IT careers are a top priority, with defined goals and a variety of opportunities.
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10 hottest IT certifications today
IT certifications can help boost your salary and make you stand out against the competition. Here are the top 10 most pursued IT certifications of 2021, according to Global Knowledge.
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IT training pays off big for MetroStar
The midsize government IT contractor’s focus on training and upskilling is helping it retain employees and improve job satisfaction, earning it a spot on IDG’s Best Places to Work.
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Lean Six Sigma: Process improvement with a purpose
Lean and Six Sigma are the perfect pair for improving customer value by reducing waste, boosting productivity, and reducing defects and variations in products and services.
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