Sarah K. White
Senior Writer
Sarah White is a senior writer for CIO.com, covering IT governance, hiring & staffing, and IT jobs.
ITIL certification guide: Costs, requirements, levels, and paths
ITIL 4 is IT’s go-to framework for delivering IT services. From ITIL Foundation to ITIL Master, here’s everything you need to know about the latest ITIL certifications.
12 IT skills paying the highest premiums today
From risk analytics to deep learning, these 12 IT skills are earning the highest pay premiums in 2021, according to data from Foote Partners.
AI in hiring might do more harm than good
AI hiring tools claim to reduce bias in hiring by incorporating machine-based decisions, but at least in its early stages, AI hiring strategies have the potential to hurt DEI in your organization.
The 15 most valuable IT certifications today
Looking for a leg up in your IT career? Here are the most valuable IT certifications you can earn to boost your salary in 2021.
What is design thinking? An agile method for innovation
Design thinking eschews traditional development processes in favor of an agile, flexible method for developing products and services with a unique focus on the customer.
What is a product manager? A complex, cross-functional role in IT
Product management is a complex role that requires a balance of soft and hard skills to manage requirements and to deliver quality products that align with the business’ goals.
What is SCOR? A model for improving supply chain management
The supply chain operations reference (SCOR) model helps businesses evaluate and perfect supply chain management for reliability, consistency, and efficiency.
15 top RPA certifications
Demonstrate your mastery of robotic process automation (RPA) tools and concepts with these certifications.
4 ways to diversify your IT hiring pipeline
Diverse teams deliver better results. Here’s how companies are reevaluating their hiring strategies to ensure they’re reaching qualified candidates outside traditional hiring avenues.
20 professional organizations focused on diversity in tech
BIPOC and LGBTQ+ communities have long been grossly underrepresented in IT. These 20 professional organizations aim to help close the diversity gap in tech by empowering BIPOC and LGBTQ+ tech pros.
IT asset management (ITAM): Best practices and certs for optimizing IT assets
ITAM is a centralized approach to managing IT systems and assets. A strong ITAM strategy will help you oversee and optimize the wide range of technology at the heart of your business.
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