Sarah K. White
Senior Writer
Sarah White is a senior writer for CIO.com, covering IT and healthcare careers, among other technology topics. Previously Sarah has worked for TechnologyGuide, a consumer technology publication, writing reviews, how-to articles, news, and features. She also worked for Monster.com managing two niche sites for healthcare and technology careers.
What is a Net Promoter Score (NPS)? A simple metric to gauge customer loyalty
To find out your company’s Net Promoter Score, all you have to do is ask your customers one simple question. That question can tell you a lot about where you stand in terms of customer loyalty.
What is a product manager? A complex, cross-functional role in IT
Product management is a complex role that requires a balance of soft and hard skills to manage requirements and to deliver quality products that align with the business’ goals.
AI’s impact on the future of work
Robots and AI won’t displace job categories whole cloth, but may help make jobs easier in the future, as more tasks are automated for improved productivity or safety.
6 steps to getting digital culture right
Digital transformation is a vital undertaking in today’s competitive landscape. But first you need to redefine your corporate culture, challenge your traditions and overhaul your hiring practices.
What is a cloud architect? A vital role for success in the cloud
As cloud strategies become increasingly vital and complex, cloud architects can help organizations avoid risk and ensure a successful, cost-effective transition to the cloud.
8 free online course sites for growing your tech skills
The cost of learning just got cheaper. CIO.com tracked down these eight free ways to grow your technology skill set.
What is Six Sigma? Streamlining quality management
Six Sigma streamlines quality control in an effort to improve current processes, products or services. Here are the methodologies, roles and certifications central to this quality management methodology.
The 7 most in-demand tech jobs for 2018 — and how to hire for them
From data scientists to data security pros, the battle for the best in IT talent will wage on next year. Here’s what to look for when you’re hiring for the 7 most in-demand jobs for 2018 — and how much you should offer based on...
10 change management courses for IT leaders
Leading change in an organization requires a balance of hard and soft skills. These 10 change management courses will help you strengthen the skillset necessary to lead organizational change.
10 IT management certifications for IT leaders
IT management requires both technical skills and the ability to manage teams, projects and processes. These 10 certifications will help you showcase your IT management skills and abilities.
