Sarah K. White
Senior Writer
Sarah White is a senior writer for CIO.com, covering IT governance, hiring & staffing, and IT jobs.
13 IT skills paying the highest premiums today
From DevSecOps to cryptography, these 13 IT skills grew the most in market value over the past year, according to data from Foote Partners.
Top 10 help desk tools for better customer service
If you’re looking to automate your help desk look no further than these 10 popular help desk ticket tools that can help you create a more streamlined customer service experience.
10 IT certs paying the highest premiums today
Looking for the next hot IT certification to add to your resume? According to data from Foote Partners, these 10 IT certifications increased the most in value in the past year.
What is workforce management? A process for ensuring employee productivity
Workforce management (WFM) began as a scheduling process but has since grown into a complex framework for maintaining human capital, budgeting and scheduling for your workforce.
6 hot emerging tech hubs for IT job seekers
With major tech hubs starting to feel oversaturated, you might want to find a new outpost with potential for growing your tech career. These six cities are your best bets, according to data from Dice.
How top tech companies are addressing diversity and inclusion
Black Lives Matter protests have spurred many organizations to reassess equity and diversity in their respective industries. Here’s how five tech giants — and one small standout — have responded to calls for improved inclusion in...
Microsoft 365 certification: Skills and training to advance your career in the cloud
Microsoft’s cloud productivity suite enables employees to work from anywhere. These Microsoft 365 certs can give you the training and skills to move your career forward.
T-Mobile’s returnship program aims to get women back into tech
A text message prompted T-Mobile to launch a returnship program designed to foster gender diversity by retraining women trying to get back into IT after taking time off.
5 tips for remote IT onboarding
If you’re hiring during the pandemic, onboarding can be tricky. IT leaders share advice for developing a secure, seamless onboarding process for new IT hires at a distance.
What is the Risk Management Framework (RMF)? A standardized security framework
Risk management and security are top concerns for most organizations, especially in government industries. The Risk Management Framework (RMF) integrates security into the early development stages to help speed up time to delivery...
10 professional organizations focused on diversity in tech
BIPOC communities have long been grossly underrepresented in IT. These 10 professional organizations aim to help close the diversity gap in tech by empowering BIPOC tech pros.
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