Sarah Putt
New Zealand Editor
Sarah Putt is the New Zealand editor for CIO and Computerworld.
AI presents governance questions for NZ IT leaders
Issues include bias in recruitment, lack of transparency in algorithmic management, customer understanding, and inadvertently creating new cyberattack vectors.
An ecosystem approach to IT is paying off for Māori language agency
Despite its small size, the New Zealand agency favours fitting together multiple tools to keep its bespoke capabilities and have flexibility in each module.
The personal transformation in IT leadership at NZ’s Countdown
Tech chief Steve James explains the five ‘orders of mind’ that set the leadership style, and explains how COVID-19 sparked a culture change at the grocer.
How government productivity efforts could affect New Zealand CIOs
Kiwi firms aren’t as productive as their peers abroad, but reforms around consumer data rights, skilled migration policy, and health technology might help.
How NZ’s Contact Energy IT services reinvented their reputation
A proactive effort to change not just its branding but its whole communication philosophy delivered on its awhi goal for IT service.
The Trans-Tasman travel bubble may not matter that much to CIOs
Remote work has made the need for in-person collaboration much less, and CIOs aren’t ready to have their teams resume prepandemic travel patterns.
NZ health insurer pursues simplification with HR and IT in close alliance
20 spreadsheets and multiple tools comprised the HR tool set for 800 people. So Southern Cross Medical Care Society replaced them all with a single suite.
Robots take the guesswork out of doctors’ handwriting at NZ’s Mercy Radiology
The use of robotic process automation has been key in digitising mundane processes and better engaging customers—all without costing human jobs.
Inside the NZ tax system overhaul that was too big to fail
A seven-year transformation effort is nearing its end, and its programme manager describes how the “total makeover” was accomplished.
Online ANZ retailer Ezibuy brings data closer to the business user
BI data should not be owned by IT, but instead should be at the heart of the business, the retailer believes. So that’s how Ezibuy deployed its BI tools.
NZ retailer Warehouse Group adopts agile to drive digital transformation
CDO Michelle Anderson says IT has benefitted from the methodology as retail faces significant shifts in technology to support changed customer behaviours.
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