Sharon Florentine
Senior Writer
Sharon Florentine is a senior writer for CIO.com, covering career development, IT management, training, and diversity.
ITIL certification guide: Costs, requirements, levels and paths
ITIL 4 is IT’s go-to framework for delivering IT services. From ITIL Foundation to ITIL Master, here’s everything you need to know about the latest ITIL certifications.
How COVID-19 is changing the IT hiring process
Technology companies and IT organizations are still hiring, but are relying on new technologies to screen and hire talent — with an added emphasis on soft skills.
The keys to a successful remote work strategy
Getting remote work right is tough. But with a mission-driven approach and effective technology, a productive remote work strategy can really pay off.
IT automation shakes up the entry-level career path
The advent of IT automation — and the desire for more meaningful work — is transforming how CIOs think about internal talent pipelines and entry-level IT work.
10 developer skills on the rise — and five on the decline
Developers remain in high demand, but the skills they need to succeed are in constant flux. Here’s how to ensure your programming chops are on point and sharp.
Podcast: How the new H-1B visa process works
March 20 was the deadline to apply for an H-1B visa for 2020-2021. This was the first year that USCIS rolled out a new application portal and process, which could result in more applicants to fill 85,000 visas through a lottery....
IT burnout: A productivity killer IT leaders must address
Burnout is a significant growing problem, especially in IT. And it has the potential to cripple your workforce. Here’s how to handle it.
What is an HRIS? A key tool for all your human resources needs
A human resources information system makes managing people, policies and procedures simple, efficient and effective for organizations of all sizes.
10 ways you’re getting workplace diversity wrong (and how to get it right)
There’s no one-size-fits-all solution for a successful diversity and inclusion strategy, but best practices can help ensure you’re establishing a diverse workplace that can innovate and thrive.
Inside Tata Consultancy Services’ massive reskilling transformation
In 2016, TCS launched the Global Learning Initiative to upskill talent at scale and ensure its workforce has the digital skills necessary to facilitate clients’ digital journeys.
12 most difficult IT jobs for employers to fill
The 2020 State of the CIO research reveals organizations struggling to fill cybersecurity, data science and AI roles.
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