Simon Harrison

Senior Vice President and Chief Marketing Officer

Simon Harrison is Senior Vice President and Chief Marketing Officer, leading the global marketing function to engage new and existing customers and partners, drive adoption of the company’s software solutions and support Avaya as the leading player in a dynamic digital communications market. Simon joined Avaya in 2020 from leading research and advisory firm, Gartner, where he was research director and lead analyst for the Unified Communications and Contact Center market. In a career spanning over 25 years he has been a thought leader, product strategist, marketer and consultant in the communications solutions industry. Prior to Gartner, he held leadership roles in Marketing, Sales, Product Marketing and Product Management for companies like Cirrus, Vocalcom, Siebel Systems and others.

How to Build Better Experiences
BrandPost Avaya

How to Build Better Experiences


The Experience Economy is Booming

The Experience Economy is Booming

The experience economy must consist of key moments that deliver what the customer really wants—value, and delivering those moments of authenticity requires the ability to assess the level of engagement customers need.

How workstream collaboration tools can shape the new future of work

How workstream collaboration tools can shape the new future of work

Hybrid workspaces require unique solutions to nurture collaboration among distributed teams.

How Centralizing Communications Delivers the Power of Simplicity

How Centralizing Communications Delivers the Power of Simplicity

A single provider makes life easier by eliminating the complexity of managing separate tools with different interfaces and admin strategies.

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