Stephanie Overby

Stephanie Overby is a regular contributor to CIO.com and CIO magazine. Disclosure: She also writes for Hewlett-Packard's marketing website TechBeacon.

11 steps to insourcing success

6 tips for renegotiating service contracts

6 tips for renegotiating service contracts

Tight times require a fresh look at existing contracts to see how costs can be curbed or new capabilities can be obtained — but a collaborative ‘win-win’ approach is your best bet.

10 ways coronavirus will impact your outsourcing strategy

10 ways coronavirus will impact your outsourcing strategy

From business continuity challenges to pricing model modifications, the COVID-19 pandemic is having far-reaching effects on IT service delivery, as IT leaders adjust and prep for the new, new normal.

7 tips for improving IT-marketing collaboration

7 tips for improving IT-marketing collaboration

A strong relationship between IT and marketing correlates with improved business growth. Here’s how to bury past frictions and build a better business-focused, cross-functional team.

The top 10 IT outsourcing service providers of the year

The top 10 IT outsourcing service providers of the year

Accenture, TCS, and Cognizant remain atop an IT service provider market marked by a return to growth, according to Everest Group’s 4th annual rankings.

How to get more innovation from your IT outsourcer

How to get more innovation from your IT outsourcer

CIOs looking to leverage service providers for disruptive solutions must change how they select, contract with, and manage those partners. 

7 hot IT outsourcing trends — and 7 going cold

7 hot IT outsourcing trends — and 7 going cold

The days of low-cost commodity services are waning, as IT organizations seek stronger strategic partnerships with IT outsourcing providers in the era of digital transformation.

How (and why) to break up with your IT service provider

How (and why) to break up with your IT service provider

When plans change or performance is poor, it may be time to break off an outsourcing commitment. Here’s how to make the process as pain-free and productive as possible.

5 types of outsourcing providers — and how to get the most from them

5 types of outsourcing providers — and how to get the most from them

From service integrators to transformers, CIOs are finding that they must tap an array of IT services providers to meet their needs.

7 keys to transformational outsourcing success

7 keys to transformational outsourcing success

Enterprises are investing in transformation-enabling IT services with mixed results. Here are the keys to a successful outsourcing partnership in the age of digital transformation

The hidden costs of outsourcing

The hidden costs of outsourcing

Buyer beware: The transactional nature of outsourcing relationships could leave your organization exposed to charges you hadn’t bargained for. Here’s what to watch out for.

11 keys to a successful outsourcing relationship

11 keys to a successful outsourcing relationship

Strategic outsourcing is a two-way street. Here’s how to increase your likelihood of getting the best from your IT service providers.

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