Stephanie Overby

Stephanie Overby is a regular contributor to CIO.com and CIO magazine. Disclosure: She also writes for Hewlett-Packard's marketing website TechBeacon.

Transformational CIOs juggle innovation and operations

Transformational CIOs juggle innovation and operations

Our exclusive 2016 State of the CIO research reveals that the CIO role is growing more critical to the business and more complex to inhabit, as top IT executives simultaneously battle cybersecurity threats, increasing business demands...

6 outsourcing questions to ask during an M&A

6 outsourcing questions to ask during an M&A

Merger and acquisition activity is at record levels, requiring selling companies to renegotiate outsourcing arrangements for their divested entities.

Acquisitions help IT service providers in India stay relevant

Acquisitions help IT service providers in India stay relevant

India’s IT outsourcing industry is making acquisitions, flattening hierarchies and experimenting with automation to stay ahead of price pressures and decreased demand.

How robotic process automation threatens workers today

How robotic process automation threatens workers today

IT workers are concerned about how implementing robotic automation will add to their workload right now more than they are worried about someday losing their jobs to robots.

10 outsourcing trends to watch in 2016

10 outsourcing trends to watch in 2016

Experts expect a number of shifts in the IT outsourcing industry in 2016. Some of these shifts include a focus on hyper-speed deal making, new multi-sourcing headaches, more man-machine collaboration and more.

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IT outsourcing year in review: Grading our 2015 predictions

IT outsourcing year in review: Grading our 2015 predictions

We predicted that this was the year that IT outsourcing companies would welcome standardization, outcome-based contracts would finally take hold and RFPs would become a thing of the past. Now it's time to grade those and the rest of...

IT pros don’t fear rise of the robots

IT pros don’t fear rise of the robots

IT professionals are more likely to view robotics and other automation as an asset that can free them up from menial tasks than a threat to their jobs, according to a recent survey.

3 ways CIOs can use outsourcing to save millions on printing

3 ways CIOs can use outsourcing to save millions on printing

CIOs can lead the charge to cut printing expenses with a three-step strategic plan for more efficient print sourcing — and pave the way for increased digital transformation in the process.

How to get the most out of an IT outsourcing vendor visit

How to get the most out of an IT outsourcing vendor visit

In the rush to seal deals and keep costs low, IT outsourcing customers are skipping a critical due-diligence step in selecting an IT services provider, conducting site visits. Here’s how to do it right.

How to manage a multi-vendor cloud environment

How to manage a multi-vendor cloud environment

For many IT organizations, a hybrid IT environment made up of multiple cloud and on-premises applications is inevitable. But it requires new people, processes and systems to manage effectively. HotLink CEO Lynn LeBlanc shares...

7-Eleven takes a big gulp of customer data

7-Eleven takes a big gulp of customer data

The ubiquitous convenience store chain updates its loyalty program from punch cards to a mobile app for super-frequent patrons
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Federal IT outsourcing spend alarmingly poorly managed

Federal IT outsourcing spend alarmingly poorly managed

The U.S. government is leaving billions of dollars on the table due to poorly managed and duplicative IT outsourcing deals, according to a recent report by the Government Accountability Office.

IT outsourcing buyer’s market creates promise and challenge

IT outsourcing buyer’s market creates promise and challenge

IT leaders are using their leverage to ink more flexible — and cheaper — contracts with service providers. But there is a catch.

Why Uganda is an up-and-coming IT outsourcing option

Why Uganda is an up-and-coming IT outsourcing option

Strong English language capabilities, low costs and attrition, and a stable and supportive government give Uganda potential as the latest offshore outsourcing alternative in Africa.

How digital transformation is disrupting IT outsourcing

How digital transformation is disrupting IT outsourcing

Brad L. Peterson, partner and co-leader of the business and technology sourcing practice of law firm Mayer Brown, discusses how new digital services are disrupting the IT outsourcing industry and what this means in terms of how...

HP and IBM rated top IT outsourcing service providers

HP and IBM rated top IT outsourcing service providers

HP and IBM have received the highest industry Net Promotor Scores, meaning IT outsourcing customers are much more likely to recommend them than other service providers.

Progressive Insurance revs up IT-enabled innovation

Progressive Insurance revs up IT-enabled innovation

IT 'mechanics' at Progressive's innovation garage help employees test-drive new ideas for feasibility.

Cognizant-Verizon alliance offers enterprise digital transformation services

Cognizant-Verizon alliance offers enterprise digital transformation services

While the details of the Cognizant-Verizon collaboration are vague, it’s clear that IT service providers will seeking new angles to compete.

Waarom digitale transformatie mislukt

Veel organisaties beginnen enthousiast, maar blokkeren na verloop van tijd.

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