Steve Bates

Contributor

Opinions expressed by ICN authors are their own.

It's my passion to help remove the barriers that routinely separate business leaders. After 20 years of working to manage the intersection of corporate strategy, operations and technology solutions, I've learned that transformation is actually the steady-state. My clients are typically C-suite executives seeking to create value from both new and existing investments, but often struggle keeping pace with the complexity and scale of change.

Beyond discussing blue-sky strategies and developing shelfware, let's seek practical solutions that deliver tangible value while still considering the art of the possible.

Let's apply the principles of market economics, running IT as a business, creating value through systems of engagement and insight. Let's remember that both customers and employees have the right to a great experience.

The opinions expressed in this blog are those of Steve Bates and do not necessarily represent those of IDG Communications, Inc., its parent, subsidiary or affiliated companies.

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