Terena Bell

Terena Bell is a freelance journalist covering chatbots, natural language processing, and other AI. Follow her on Twitter @TerenaBell or learn more at terenabell.com.

6 secrets of successful chatbot strategies

How Verizon designs customer-valued chatbots

How Verizon designs customer-valued chatbots

With AI fast becoming the new UI, Verizon is continually honing two customer-facing chatbots for everything from device troubleshooting to technician updates.

6 ways Facebook uses AI

6 ways Facebook uses AI

Facebook is putting artificial intelligence to use to identify porn, protect Mark Zuckerberg and (someday) connect to your brain waves.

How many tech execs does your board really need?

How many tech execs does your board really need?

The rising importance of security, data and digital has many organizations broadening their C-suites. C-suite execs comment on the number of chief-level tech officers a board needs.

The secrets to beating an applicant tracking system (ATS)

The secrets to beating an applicant tracking system (ATS)

Error-prone applicant tracking systems kill 75 percent of job seekers' chances of landing a job as soon as they submit their resumes. Here’s how to get yours past the system.

The human side of implementing AI

The human side of implementing AI

The issues holding back AI adoption aren’t technical. Here’s how to navigate unrealistic expectations, change management issues and employees leery of AI job loss.

What is natural language processing? The business benefits of NLP explained

What is natural language processing? The business benefits of NLP explained

Natural language processing is a branch of AI that enables computers to understand, process, and generate language just as people do — and its use in business is rapidly growing.

5 ways your recruiting process is broken — and how to fix it

5 ways your recruiting process is broken — and how to fix it

Effective recruiting practices are vital in a tight job market. Here's how to improve your hiring process and ensure you're attracting the right talent for the job.

Can AI predict when that new hire will quit?

Can AI predict when that new hire will quit?

New pattern matching tech takes aim at predicting how long new hires will stay, potentially saving employers billions per year. But has AI really cracked the code on employee retention?

4 business applications for natural language processing

4 business applications for natural language processing

Four natural language processing business applications being developed today that we’ll all use tomorrow.

New technologies take aim at IT’s diversity problem

New technologies take aim at IT’s diversity problem

From the job description to the workplace, female entrepreneurs are designing new tools to mitigate bias in hiring, company culture and decision making.

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