Zeus Kerravala

Zeus Kerravala is the founder and principal analyst with ZK Research, and provides a mix of tactical advice to help his clients in the current business climate and long-term strategic advice. Kerravala provides research and advice to end-user IT and network managers, vendors of IT hardware, software and services and the financial community looking to invest in the companies that he covers.

MSC Cruises digitizes the passenger experience

How CIOs can relieve the tension between security and network operations

How CIOs can relieve the tension between security and network operations

If businesses are to become agile, dynamic organizations, the tension between the security and network teams must go away. A security delivery platform can help.

CIOs need to focus on customer experience now

CIOs need to focus on customer experience now

Customer experience was expected to be the top brand differentiator by 2020. A recent survey by Five9 shows it already is the top factor.

5 use cases for AI in the workplace

5 use cases for AI in the workplace

Cisco demonstrated how artificial intelligence can be used to improve company meetings.

CIOs pay attention: VR and AR are about to disrupt your industry

CIOs pay attention: VR and AR are about to disrupt your industry

Nvidia’s Holodeck shows how virtual and augmented reality can improve collaboration and speed up business decisions. Companies must get on board or be left behind.

Talkdesk leverages AI to improve inside sales

Talkdesk leverages AI to improve inside sales

Talkdesk for Sales is an excellent example of how AI can be used to augment a worker’s skill set and make them more productive.

AI and machine learning are forcing CIOs to rethink IT strategies

AI and machine learning are forcing CIOs to rethink IT strategies

Machine learning and AI are becoming necessary in today’s complicated IT environment, causing CIOs to figure out how to use them so IT pros and business both benefit.

10 most important networking acquisitions of 2015

10 most important networking acquisitions of 2015

From Cisco's cybersecurity buyouts to the behemoth Dell-EMC merger, here are the most important acquisitions in the networking industry in 2015.

10 Products You Could Only Find at RadioShack

10 Products You Could Only Find at RadioShack

At least at one point, RadoShack as the only place you could find these tech products.

Cisco's Top 10 Innovations Over the Years

Cisco's Top 10 Innovations Over the Years

A look back at Cisco's most innovative moves in its 30 years in the industry.

It's Not Time for Cisco CEO John Chambers to Retire

The timing may make it seem convenient, but John Chambers has no reason to retire as Cisco's CEO, at least for now.

Why the Tail-F Acquisition is a Big Win for Cisco

Cisco's acquisition of the Swedish company Tail-F Systems allows it to solve some important problems and capitalize on a new opportunity.

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