Adam Mansfield

Contributing writer

Adam Mansfield is the Director of Services at UpperEdge and leads the Microsoft and Salesforce.com practices. He advises senior executives during their most strategic IT vendor negotiations.

Articles by Adam Mansfield

What cloud vendors really want from their customers
Building IT Relationships

What cloud vendors really want from their customers

Knowing what matters most to your current cloud vendors, those you are considering and those you ultimately add to your portfolio of cloud products and solutions in the future, will help you assess what leverage you have when it comes time to negotiate your initial deal or your upcoming renewal.
July 16, 2019
IT outsourcing agreements: 3 details many negotiations forget
Building IT Relationships

IT outsourcing agreements: 3 details many negotiations forget

Whether you are establishing an outsourcing relationship for the first time, preparing for a sourcing event, or getting ready for a painful renewal discussion with your incumbent service provider, there is no circumstance where an outsourcing agreement should be executed without each one of these items first being addressed.
September 24, 2018
SaaS matters: key caveats for SaaS contracting
Building IT Relationships

SaaS matters: key caveats for SaaS contracting

Enterprises must ensure their cloud subscription agreements and relationships with SaaS vendors are structured in a way that allow them to leverage the considerable advantages of this 21st-century cloud delivery model.
March 19, 2018
3 keys to negotiating successful cloud agreements
Building IT Relationships

3 keys to negotiating successful cloud agreements

It is almost impossible to avoid the cloud in any sized organization, but negotiating with your software provider means several key considerations need to be addressed to ensure you execute a best-in-class cloud agreement.
August 23, 2017
Feature

The Rimini Street question

The third party software maintenance model pioneered by Rimini Street could be curtailed and leave a lot of enterprises hurting badly
March 7, 2012