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Articles by Byron Connolly
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Digital brokers could fix poor government service delivery
Employing digital service brokers to deliver online government services for citizens has been flagged as a way to repair the public sector’s bad reputation for service delivery.rn
Feature
Do you need an MBA?
Four IT executives discuss why they pursued a master of business administration qualification, and can MBA stand for ‘marriage breakup assured?
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Mark Gay new ME Bank CIO
ME Bank has appointed Mark Gay as its new CIO as the bank nears completion of its $70 million technology transformation program.rn
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DevOps an uphill battle: Dick Smith IT boss
“It was the best of times, it was the worst of times.”rnrnDick Smith’s IT chief Paul Keen quotes from Charles Dickens’ literary masterpiece A Tale of Two Cities to describe how he feels about deploying DevOps, a concept aimed at improving interaction between app developers and IT operations staff.rn
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How Bupa used a pantomime to explain service management
Bupa's operational services manager, Janet Holling, reveals the successes and failures during a large-scale ITSM deployment.
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CIOs to cloud providers: We don’t trust you
Many Australian organisations aren’t confident that their cloud service providers can help them move workloads between multiple environments, which is slowing the uptake of hybrid cloud.rn
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Cost, integration issues halting big data projects
Big data projects are being held back by the high cost of setting up infrastructure to support the capturing of potentially hundreds of millions of data points each day.rn
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ANZ appoints Scott Collary as new tech chief
ANZ Bank has appointed Scott Collary as its new CIO, seven months after the departure of Anne Weatherston.
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NEHTA hooks up 267 public hospitals to national e-health system
The National E-Health Transition Authority (NEHTA) said on Thursday that it had worked with CIOs to connect 267 public hospitals and health centres to national e-health infrastructure.rn
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Facebook gets 650 government requests for user data
Facebook received 650 requests from the Australian government for user data in the first half of 2014, up slightly from the 640 requests made in the last six months of 2013.rn
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VMware brings cloud service to Australia
VMware has announced that its vCloud Air hybrid cloud service will be available in Australia in the first half of 2015.rn
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Researchers urge boards to embrace IT
A doctoral researcher at Queensland University of Technology’s Information Systems School says business execs and company board members must embrace technology in their ranks or risk getting left behind.rn
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ATO to save $4M in IT contractor overhaul
The Australian Taxation Office (ATO) is building a new IT contractor panel designed to slash red tape and save the agency up to $4 million annually by improving processes and cutting supplier costs.rn
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HBF looks to Google Glass to improve member fitness
Personal trainers employed by Western Australian health fund HBF are using Google Glass to improve services they provide to the insurer’s members.rn
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LaTrobe looks to SAP cloud
LaTrobe University is deploying cloud-based SAP software to support a digital transformation and five-year strategic plan to boost the university’s national and international ranking.rn
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PwC to drop Office and Notes for Google Apps
Around 5,000 staff at PwC in Australia will move to Google Apps following an agreement that will also see both companies combine their expertise to sell cloud, mobile and security services to enterprises.rn
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Telstra CIO Patrick Eltridge quits
Telstra CIO Patrick Eltridge has resigned after four years with the company, the telco confirmed today.
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Transport apps to help disabled commuters
The NSW government is calling on developers to be part of an event designed to create apps that will help people with impairment or disability easily use the public transport system.rn
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Selling cloud to the board
Carsales.com.au’s CIO Ajay Bhatia discusses the strategies he used to sell cloud computing to executives running the ASX 100 organisation.
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AMP CIO retires
Long-standing AMP CIO, Lee Barnett, is retiring after 18 years at the company, including 12 in her existing role.rn
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Property firm to shake up industry with mobile apps, Google Glass
Property management is perhaps an industry where you would least expect to see a great deal of technology innovation. But the local arm of facilities and properties management services firm, DTZ, is an exception.rn
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Deakin University students to get answers using IBM’s Watson
Deakin University will use IBM's Watson system to transform the way 50,000 students get advice and answers to questions.
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Craig Wishart new UXC CIO
UXC Limited has tapped former Service Stream IT exec, Craig Wishart, as its new CIO and CTO.rn
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Oracle A/NZ boss to fix ‘problematic’ engagement model
Oracle Australia's MD, Tim Ebbeck, has vowed to improve the computing giant's relationship with local customers, admitting on Wednesday that despite liking the company's technology, organisations "don't like dealing with us".rn
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In pictures: Computer History Museum, Silicon Valley
CIO toured Silicon Valley's Computer History Museum, built in 1996 in the heart of Silicon Valley in Mountain View, California.
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Rogue big data projects running wild across businesses
Individual departments inside organisations with big data strategies are running rogue projects without consulting the IT group, new research has found.rn
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Local Telstra customers testing global Cisco cloud
Telstra on Monday said the Cisco Intercloud platform is now in live trial mode for selected customers in Australia, which the telco has declined to name.rn
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Updated: Defence deploying e-health system
The Australian Defence Force (ADF) in December plans to complete the rollout of its e-health information system, which will be used by 2,300 health practitioners and support staff across the country.rn
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NBN Co completes penultimate satellite station
NBN Co has completed construction of its ninth satellite ground station at Waroona in Western Australia as it builds out infrastructure to provide residents in remote and regional areas with high speed broadband services.rn
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Tablet users more engaged with online banking
Online bank ING Direct has found that customers who use a tablet device to access its services are likely to be more engaged, with higher savings balances and more products than non-tablet users.rn
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Justice Health rolls out electronic medical records
The Justice Health & Forensic Mental Health Network plans to deliver complete electronic medical records across the New South Wales public health system following the deployment of new software.
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NSW govt calls for outside help on open data
The NSW government is calling on the private sector to suggest new ways to reuse or reinterpret data held by its agencies under a newly established crowdsourcing initiative.rn
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Pawsey rigs up petascale supercomputer
The $80 million Pawsey Supercomputing Centre in Western Australia has completed the final upgrade of its ‘Magnus’ machine, which provides processing power in excess of a petaflop.rn
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State of the CIO 2014
CIOs no longer sit outside the business, and they know it. They are working more closely with other c-level executives and aligning themselves with business outcomes and priorities, according CIO's 2014 State of the CIO survey.rn
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Anne Weatherston joins Mint Wireless board
Former ANZ Bank CIO, Anne Weatherston, has joined the board of ASX-listed mobile payment company Mint Wireless.rn
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AIIA urges govt to implement science strategy
The Australian Information Industry Association (AIIA) has called on the federal government to take urgent action on implementing a science and technology strategy to drive innovation and growth.rn
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Coles’ IT GM to leave in restructure
Coles Group’s general manager of IT, Conrad Harvey is leaving the retailer following a restructure of its store support centre in Melbourne.rn
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$600K to cut satellite interference and building costs
Space researchers at the University of New South Wales (UNSW) have been granted $600,000 to improve technology that cuts the cost of building satellites and lessens navigation interference.
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Uni of Tasmania’s learning system to identify ‘at risk’ students
A learning management system is helping the University of Tasmania (UTAS) identify students who may be in distress so the institution can intervene before they fail course units or drop out.rn
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RMIT pours $30M into micro and nano tech
RMIT University is spending $30 million on a new research facility to drive advancements in micro and nano technologies.rn
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Richard Constantine nabs CIO of the year award
Flinders University’s CIO professor Richard Constantine won the CIO of the Year award at the 2014 iAwards dinner in Melbourne last Friday night.
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Woolies books $1.2B in online sales
Woolworths completed $1.2 billion in online sales this financial year, a 50 per cent increase on FY2013, making the company Australia’s largest internet retailer.rn
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DHS to roll out network ‘stress testing’ for agencies
The Department of Human Services (DHS) has tendered for testing and network infrastructure to benchmark and validate changes to its data centre to support the integration of Centrelink, Medicare and CRS Australia.
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Ramsay Health Care CIO quits
Mick Campbell has quit his post as CIO of Ramsay Health Care. It is understood that Campbell left the company earlier this month.
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NHP Electrical Engineering Products on making the jump to public cloud
A substandard data centre that leaked water and had air conditioning failures forced NHP Electrical Engineering Products to move its entire IT infrastructure to the cloud.rn
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ERP rollout gives baby maker a boost
The deployment of a new ERP system at fertility clinic Genea is helping to improve the chances that patients will take home a healthy baby.rn
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University of Queensland to spend $2.4M on ‘Flashlite’
The University of Queensland will spend up to $2.4 million on its latest high performance computer for intensive data crunching across multiple research areas, including astrophysics, climate change, geonomics, and computational chemistry.rn
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Getting IT governance right
Why is the corporate governance of IT so important and what do organisations need to do to get it right? Tim Thurman, CIO at the Australian Securities Exchange, and Brian Parker, CIO at Cuscal reveal how they are approaching IT governance.
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