Bruce.Harpham

Bruce Harpham, PMP, writes on technology and project management at Project Management Hacks for growth-oriented professionals.

The opinions expressed in this blog are those of Bruce Harpham and do not necessarily represent those of IDG Communications, Inc., its parent, subsidiary or affiliated companies.

Articles by Bruce.Harpham

5 CRM trends for 2018
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5 CRM trends for 2018

Customer relationships are key to a healthy business. Here’s how organizations are making the shift to holistic, data-driven approaches to improving customer experience.
October 12, 2018
6 ERP trends for 2018
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6 ERP trends for 2018

Organizations are ditching side books and upping compliance audits while exploring the impact AI, blockchain and augmented reality will have on their enterprise resource planning systems.
July 3, 2018
The 8 most common IT training mistakes
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The 8 most common IT training mistakes

Poor training can sink a technical implementation, derail a digital transformation or leave you scrambling to fill gaps when employees leave. Here’s how to structure you training practices for practical success.
January 23, 2018
8 ways you’re failing at change management
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8 ways you’re failing at change management

Technical transformations are all too often derailed by poor change management. Here’s how to map out and execute a smooth, successful transition.
January 3, 2018
9 ways you’re failing at business intelligence
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9 ways you’re failing at business intelligence

Solid business intelligence is essential to making strategic business decisions, but for many organizations, BI efforts are derailed by poor data practices, tactical mistakes and more.
November 21, 2017
How companies are creating data scientists in-house
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How companies are creating data scientists in-house

AT&T, Booz Allen Hamilton, Ibotta and Qlik are just a few of the companies launching programs to develop internal data science talent to help fill their data analytics needs.
November 8, 2017
10 signs your CRM system needs an overhaul
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10 signs your CRM system needs an overhaul

Poor data quality, broken add-ons, and ineffective integrations are just a few of the tell-tale signs that you may need to refresh your CRM system — or scrap it altogether and start anew.
September 13, 2017
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10 early warning signs of ERP disaster

Enterprise resource planning systems reap business efficiency by tying together disparate systems and services. But an ERP implementation can quickly unravel into disaster if you don’t heed these early warning signs.
August 15, 2017