Bruce.Harpham

Bruce Harpham, PMP, writes on technology and project management at Project Management Hacks for growth-oriented professionals.

The opinions expressed in this blog are those of Bruce Harpham and do not necessarily represent those of IDG Communications, Inc., its parent, subsidiary or affiliated companies.

Articles by Bruce.Harpham

5 CRM trends for 2018
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5 CRM trends for 2018

Customer relationships are key to a healthy business. Here’s how organizations are making the shift to holistic, data-driven approaches to improving customer experience.
October 12, 2018
The 8 most common IT training mistakes
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The 8 most common IT training mistakes

Poor training can sink a technical implementation, derail a digital transformation or leave you scrambling to fill gaps when employees leave. Here’s how to structure you training practices for practical success.
January 23, 2018
8 ways you’re failing at change management
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8 ways you’re failing at change management

Technical transformations are all too often derailed by poor change management. Here’s how to map out and execute a smooth, successful transition.
January 3, 2018
9 ways you’re failing at business intelligence
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9 ways you’re failing at business intelligence

Solid business intelligence is essential to making strategic business decisions, but for many organizations, BI efforts are derailed by poor data practices, tactical mistakes and more.
November 21, 2017
How companies are creating data scientists in-house
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How companies are creating data scientists in-house

AT&T, Booz Allen Hamilton, Ibotta and Qlik are just a few of the companies launching programs to develop internal data science talent to help fill their data analytics needs.
November 8, 2017
10 signs your CRM system needs an overhaul
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10 signs your CRM system needs an overhaul

Poor data quality, broken add-ons, and ineffective integrations are just a few of the tell-tale signs that you may need to refresh your CRM system — or scrap it altogether and start anew.
September 13, 2017
10 ways you’re failing at IT audits
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10 ways you’re failing at IT audits

IT audits can feel like a grim nuisance, but great value awaits those who heed these common mistakes that inevitably lead to an IT audit disaster.
July 5, 2017
Getting started with blockchain smart contracts
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Getting started with blockchain smart contracts

Smart contracts based on blockchain can help you cut costs and waste and offer some much-needed visibility into your supply chain. Here’s how they work.
December 6, 2016
How technology is improving the hiring process
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How technology is improving the hiring process

The need to create and support a brand as a top employer is a key driving force behind adoption of new technologies designed to make the hiring process better for candidates, recruiters and employers alike.
October 18, 2016
How online businesses grow sales in the offline world
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How online businesses grow sales in the offline world

The efficiency of ecommerce sales with one-click checkout and third-party fulfillment can come at the cost of intimacy between you and your customer. Here’s how some online businesses are getting personal.
August 23, 2016
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How companies are training tomorrow’s IT leaders

Where will the next generation of IT leaders come from? Some large companies, including Boeing and Vanguard, are taking leadership development into their own hands.
August 3, 2016