Consumer Tech Radar Consumers and regulators have repeatedly asked telecom companies to block 'robocalls.' They've refused and issued excuses in the past, but a recent letter from 44 U.S. AGs and a new FCC ruling may finally force them to take action.
Consumer Tech Radar A new series of network tests in six major U.S. cities proves that when it comes to wireless service, you can have speed or you can have low prices, but you can't have both.
Opinion July 29 is the big day, when Windows 10 will finally be released, and PCs with the new OS preinstalled will be immediately available through these three retailers.
Opinion The feeble state of broadband competition in the United States leads to costly services and even increased ATM fees. The Competify coalition wants to change the landscape, and it's petitioning the FCC for help.
Opinion All four major U.S. carriers improved the speeds of their wireless networks during the past year, and while Sprint made the most gains, Verizon came out with the fastest average downloads nationwide.
Opinion A report suggests that Apple's introduction of a smartphone 'kill switch' resulted in a significant drop in phone thefts across America. That's good news, but the report also shines light on another issue: The tendency to forgo phone locks for convenience.
Opinion The concept of driverless automobiles is cool and futuristic, and Google is investing a lot of time and money, but there are many important questions the company has to answer before anyone can take its cars seriously. Here are five of them.
Opinion The World Video Game Hall of Fame just announced its inaugural batch of inductees, and you can play all five of the games online for free.
Opinion The U.S. FTC recently shot down rules that required consumers to take products to authorized dealers for service or risk voided warranties.
Analysis This Comcast customer service nightmare demonstrates how a general lack of competition in the broadband market lets the notorious cable giant repeatedly get away with atrocious service.
Opinion Google's 'child-friendly' video website is filled with sleazy content and inappropiate advertisements that target kids, according to a complaint filed with FTC by two consumer groups.
Opinion Comcast wants to clean up its notoriously messy act, and the telecom company plans spend $300 million and hire 5,500 new employees in a bid to improve its awful customer service.
Opinion More Americans now use smartphones for Web searches than PCs, according to Google, and advertisers are dreaming up new types of ads that fit the mobile experience.
Opinion American Airlines' recent issue with its iPad app is the latest example of the danger of relying solely on technology without an established backup strategy.
Opinion If recent claims from a chip executive regarding the Windows 10 release date pan out, life will soon get easier for Windows users thanks to the return of the classic Start menu, new voice-powered search, and the death of the crazy Windows 8 interface.
Opinion Both Google and Microsoft will next week release cheaper versions of popular products, including two new $149 Chromebooks and a $500 Surface 3.
Opinion Those handy password meters that test the strength of proposed passwords when you create new accounts are often inaccurate and misleading, according to a new study.
Opinion In June, .sucks domain names will go on sale, and companies that want to buy them to thwart trolls or critics will have to pay an absurd $2,500 per site address.
Opinion T-Mobile this week announced 'no haggle' wireless plans for business, along with customized technical support, and free domains and website hosting for SMBs.
Opinion Big ISPs effectively convinced many states to bar the construction of municipally-owned broadband networks, but the FCC this week voted to do away with the roadblock. The ruling is good news for consumers, who can expect more competition and better service ... eventually.
Opinion Sprint's latest "family" wireless data plan features 12GB of high speed data that can be shared across as many as 10 lines for $90 a month. It's a great option for small- and medium-size businesses, but Sprint's network generally isn't as fast or reliable as its competitors' networks.
Opinion An Orwellian court decision in the European Union forces search engine companies to alter history by deleting certain links. The ruling is a threat to your right to know specifics about the past and to the Internet itself.
Opinion AT&T is offering gigabit fiber broadband service in a select few U.S. cities for $70 a month, a discount of $29 off the regular price, but only if customers are willing to forfeit online privacy.
Opinion The major U.S. wireless carriers this week agreed to unlock customers' mobile devices for free. Unfortunately, there's no legal way to enforce the agreement, according to CIO.com contributor Bill Snyder.
Opinion A new report from online mobile-device marketplace NextWorth says Apple's iPhone retains significantly more resale value than other high-end smartphones, including Samsung's popular Galaxy S phones.
Opinion Research is mounting that suggests the blue light emitted by many digital screens blocks melatonin production and keeps you (and your family) from falling asleep.
Opinion Intuit removed key features from its popular TurboTax software without telling customers. In response to waves of criticism, countless angry posts on social media and piles of poor online reviews, the company backtracked and offered a rebate.
Opinion It may not be time to worry about a robot apocalypse, but artificial intelligence (AI) poses some very real threats, according to more than 100 leading scientists and tech luminaries, including Bill Gates and Stephen Hawking.
Opinion Unfortunately, there's a very good chance your email account will be compromised at some point. These five steps can help you quickly recover and kill any associated bugs that may have laid claim to your computer.
Opinion Overstock says it will launch a subscription streaming-video service later this year, but the company didn't release many specifics and it's unclear if it will be able to compete with Amazon Prime or Netflix.
Opinion Amazon wants you to think it always has the cheapest prices on the products you plan to buy. A new report, however, proves that isn't the case and provides details on how Amazon picks its prices for certain types of products.
Opinion 'Cord cutting' offers TV viewers more choices than ever before, but is it right for you? Slate.com's online calculator shows exactly how much you can save, and it can help you decide whether or not it's time to ditch cable for good.
Opinion AT&T's new data rollover plan is better for businesses, but T-Mobile lets consumers keep their unused data for much longer, according to CIO.com contributor Bill Snyder.
Opinion It's 2015. You shouldn't have to wait on the phone for half an hour, or try to decipher support instructions from a rep who can't speak English, just to solve your tech problem. Here are seven tech support features consumers should demand in the New Year.
Opinion The year 2014 was a good one for consumer technology. These five consumer tech trends made life better, and they all have far reaching implications for the new year.
Opinion Republicans and Democrats don't often agree, but they're on the same page when it comes to taxing the things you purchase online.
Opinion Sprint's latest wireless 'deal' promises significantly more value than it actually delivers. Just ask the carrier's CFO, who let details of the shady promotion slip at recent conference.
Opinion No one can remember dozens of strong passwords, and thanks to the plethora of password managers available today, nobody has to. Here are two easy-to-use password managers that can help you stay safe online.
Opinion Comcast is testing a new tracking feature in its mobile app that's designed to let customers locate service techs and determine when they'll show up.
Opinion The FTC fined TRUSTe, a site that aims to validate online retailers' security safeguards, for failing to audit sites that previously earned its seal of approval.
Opinion Before you go out shopping for holiday deals on Thanksgiving, you might want to consider the clerk who can't spend the day with his or her family just so you can make purchases a day before Black Friday.
Opinion The free Internet hangs in the balance as big ISPs, including AT&T, move to kill net neutrality. Here's a simple way you can fight back.
Opinion RootMetrics performed more than 5 million network tests in 125 U.S. cities to determine which carrier offers the best overall performance. Hint: Verizon is the big winner; Sprint, the loser.