San Francisco journalist Bill Snyder writes frequently about business and technology. His work appears regularly in and the publications of Stanford's Graduate School of Business and the Haas School of Business at the University of California at Berkeley. He welcomes your comments and suggestions.

Articles by bsnyder

Consumer Tech Radar

FCC ruling could finally make telecoms eradicate ‘robocalls’

Consumers and regulators have repeatedly asked telecom companies to block 'robocalls.' They've refused and issued excuses in the past, but a recent letter from 44 U.S. AGs and a new FCC ruling may finally force them to take action.
July 23, 2015

How to get a Windows 10 PC on launch day

July 29 is the big day, when Windows 10 will finally be released, and PCs with the new OS preinstalled will be immediately available through these three retailers.
July 17, 2015
Verizon shines in extensive U.S. wireless speed tests

Verizon shines in extensive U.S. wireless speed tests

All four major U.S. carriers improved the speeds of their wireless networks during the past year, and while Sprint made the most gains, Verizon came out with the fastest average downloads nationwide.
June 29, 2015

Smartphone ‘kill switch’ effectively thwarts thieves

A report suggests that Apple's introduction of a smartphone 'kill switch' resulted in a significant drop in phone thefts across America. That's good news, but the report also shines light on another issue: The tendency to forgo phone locks for convenience.
June 16, 2015

5 key questions Google needs to answer about its driverless cars

The concept of driverless automobiles is cool and futuristic, and Google is investing a lot of time and money, but there are many important questions the company has to answer before anyone can take its cars seriously. Here are five of them.
June 12, 2015

AMD exec spills beans on Windows 10 release date

If recent claims from a chip executive regarding the Windows 10 release date pan out, life will soon get easier for Windows users thanks to the return of the classic Start menu, new voice-powered search, and the death of the crazy Windows 8 interface.
April 21, 2015

Research says online password meters are unreliable

Those handy password meters that test the strength of proposed passwords when you create new accounts are often inaccurate and misleading, according to a new study.
March 30, 2015

Why .sucks domain names really suck for businesses

In June, .sucks domain names will go on sale, and companies that want to buy them to thwart trolls or critics will have to pay an absurd $2,500 per site address.
March 25, 2015

FCC Net Neutrality Ruling Opens Door for Municipal Broadband

Big ISPs effectively convinced many states to bar the construction of municipally-owned broadband networks, but the FCC this week voted to do away with the roadblock. The ruling is good news for consumers, who can expect more competition and better service ... eventually.
February 27, 2015

Sprint’s ‘Family’ Data Plan Is Cheapest Option for SMBs

Sprint's latest "family" wireless data plan features 12GB of high speed data that can be shared across as many as 10 lines for $90 a month. It's a great option for small- and medium-size businesses, but Sprint's network generally isn't as fast or reliable as its competitors' networks.
February 24, 2015

Why You Should Forget Your ‘Right to be Forgotten’

An Orwellian court decision in the European Union forces search engine companies to alter history by deleting certain links. The ruling is a threat to your right to know specifics about the past and to the Internet itself.
February 20, 2015

AT&T Will Pay $29 a Month for Your Online Privacy

AT&T is offering gigabit fiber broadband service in a select few U.S. cities for $70 a month, a discount of $29 off the regular price, but only if customers are willing to forfeit online privacy.
February 18, 2015

iPhones Retain More Resale Value Than Samsung Handsets

A new report from online mobile-device marketplace NextWorth says Apple's iPhone retains significantly more resale value than other high-end smartphones, including Samsung's popular Galaxy S phones.
February 11, 2015

That Smartphone or Tablet Is Keeping Your Kid Awake

Research is mounting that suggests the blue light emitted by many digital screens blocks melatonin production and keeps you (and your family) from falling asleep.
February 5, 2015

Fuming TurboTax Users Force Intuit to Issue Rebate

Intuit removed key features from its popular TurboTax software without telling customers. In response to waves of criticism, countless angry posts on social media and piles of poor online reviews, the company backtracked and offered a rebate.
February 3, 2015

5 Things to Do Immediately After Your Email Gets Hacked

Unfortunately, there's a very good chance your email account will be compromised at some point. These five steps can help you quickly recover and kill any associated bugs that may have laid claim to your computer.
January 23, 2015

Report Analyzes Amazon’s Dynamic Pricing Strategy

Amazon wants you to think it always has the cheapest prices on the products you plan to buy. A new report, however, proves that isn't the case and provides details on how Amazon picks its prices for certain types of products.
January 16, 2015

Comparing AT&T and T-Mobile Rollover Data Plans

AT&T's new data rollover plan is better for businesses, but T-Mobile lets consumers keep their unused data for much longer, according to contributor Bill Snyder.
January 9, 2015

7 Tech Support Features Consumers Should Demand in 2015

It's 2015. You shouldn't have to wait on the phone for half an hour, or try to decipher support instructions from a rep who can't speak English, just to solve your tech problem. Here are seven tech support features consumers should demand in the New Year.
January 6, 2015

The Top 5 Consumer Tech Trends of 2014

The year 2014 was a good one for consumer technology. These five consumer tech trends made life better, and they all have far reaching implications for the new year.
December 23, 2014

Why It’s Time to Start Using a Password Manager

No one can remember dozens of strong passwords, and thanks to the plethora of password managers available today, nobody has to. Here are two easy-to-use password managers that can help you stay safe online.
December 3, 2014

Why You Shouldn’t Shop for Deals on Thanksgiving

Before you go out shopping for holiday deals on Thanksgiving, you might want to consider the clerk who can't spend the day with his or her family just so you can make purchases a day before Black Friday.
November 18, 2014