Tip JE Dunn is using a Web-based portal, which incorporates 3D modeling software, to enable architects, project managers and other constituents to transform the way they share building information.
Feature CIOs and CMOs who value their jobs are collaborating on digital transformations that require them to map out and connect customer interactions across every touchpoint. But this isn’t happening as much as it should.
Tip CIO Mike Heim is replacing Whirlpool’s aging SAP ERP systems with the vendor's HANA software, and is working closely with IBM on its Internet of Things predictive analytics platform.
Feature CIO and CISO Tammy Moskites says companies face mounting risks from insecure digital certificates in the era of the Internet of Things – it’s those cybersecurity threats that drew her to the dual C-suite role at Venafi.
How-To CIOs are finding a reprieve from the global IT talent vacuum in LinkedIn. IT executives are using the professional social networking platform to land new gigs.
Feature Less than half of Fortune 500 CIOs surveyed said that their companies are using containers, suggesting that technology hasn’t gained steam in large enterprises. Why aren’t more IT executives embracing Docker and CoreOS?
Tip NBTY turned to custom software to help overhaul business processes in the company's 380 Vitamin World retail shops, helping the company meet financial objectives.
Tip Symantec CIO Sheila Jordan had to stand up the company's storage business on its own infrastructure in 12 months. Here is how she did it.
Tip Having already produced a successful mobile application, Walgreens CIO Abhi Dhar is implementing Hadoop to lower the cost of storing and processing the large amounts of data that app is generating.
Feature Despite the promise of big data, most analytics projects suffer from bad data syndrome, the result of tension between CIOs and line of business managers.
Tip Dawn Lepore parlayed her IT work at Charles Schwab in the mid-1990s to become CEO of Drugstore.com in 2004. She offers CIOs some pointers on how take it up a level.
Feature Messaging bots patrolling collaboration platforms such as Slack and startup Kore will lean increasingly on machine learning and natural language processing to automate travel booking, expense management, help desk and other services, experts say.
Feature Durgesh Sharma is out at Colliers International after developing custom client and broker applications, which he hosted in Microsoft’s Azure public cloud.
Feature Deanna Johnston leaves Belkin International to join Haier America as its first CIO. Her mission: Align business processes with IT, and improve communication between the business lines and the IT department.
Analysis BDP International slashed its annual Oracle database software support fees by more than half thanks to the help of a third-party vendor. It's a trend that's catching on with CIOs.
How-To Yale New Haven Hospital is using feedback software and tablets to help bolster patient satisfaction and, ideally, outcomes, says CIO Lisa Stump.
Feature Some 80 percent of companies are building hybrid clouds, according to a survey of 3,000 architects and engineers conducted by F5 Networks. Many respondents are also considering building software-defined networks and implementing DevOps over the next two to five years.
Tip A part of a plan to increase business value, Marcus & Millichap is embracing agile software development as it plans to refresh or replace several applications in 2016, says CIO Ken Sayward.
Feature Only 6 percent of the top 1,500 global companies have chief digital officers, says consultant PwC. But it doesn’t matter, as the role is largely transitional in nature and the CIO continues to rule IT.
Feature Led by a new CIO, fresh from Toyota, the insurance carrier is looking to revamp internal IT and tap emerging technologies to better support its 19 million policy holders.
Feature CIOs are prioritizing different needs as they help their organizations evolve to become more digital thanks to security, mobility, analytics and cloud (or SMAC) technologies. A few CIOs shared their top projects for 2016 with CIO.com.
Feature Buoyed by consumerization workers mounting frustration with email), Slack and Atlassian rose to prominence in 2015. CIOs, as well as executive for both vendors, discuss why everyone suddenly wants to collaborate.
Tip GoDaddy, seeking to improve customer service, built a custom search engine that generates domain names on the fly for its small business customers. Building it wasn’t the best option, the company's executives say. It was the only option.
Feature Ford is adopting emerging technologies, such as robotics telepresence systems and ride-hailing software, while maintaining core competencies for manufacturing and other operations. Call it bimodal IT, done Ford-style.
Tip Dish is fortifying its ad business with analytics and boosting customer service with new capabilities that track technicians’ whereabouts on a Google Map.
Tip Crowdstrike, armed with $100 million in funding in a burgeoning cybersecurity sector, has hired its first CIO. He will help the company as it expands globally.
Feature Businesses continue to struggle with hiring the talented data scientists they need to manipulate their corporate data for insights, according to new research from consultant A.T. Kearney.
Tip Progressive’s Edison program includes startup-like pitch contests, hackathons and expositions to showcase innovation spawned by business and IT collaboration.
Analysis The trucking company is using analytics software to detect potential maintenance issues that could ground its trucks, says CIO Terry Kline. The new IT strategy comes as the company struggles to stem financial losses.
Feature The Bakery chain is piloting iPads, Apple Pay and cloud software in several stores, as part of a digital refresh to bolster the Focus Brands property's fortunes. The systems will funnel data into a data warehouse, ostensibly to generate consumer insights. But the company president says questions loom.
Tip CIOs must revamp IT systems, processes and staff roles, thanks to the rise of automation facilitated by artificial intelligence, machine learning, Internet of Things and analytics.
Tip IBM acquired the Weather Company for its capability to analyze and gain insights from a vast array of sensors situated on planes, trains, automobiles and other machines. CIO Bryson Koehler discusses some of the other opportunities the companies might have.
Tip Micron CIO Trevor Schulze, in the midst of an IT department revamp, is harnessing analytics to augment anything from manufacturing operations to product development and engineering.
Feature Deutsche Bank, like most banks, is grappling with legacy technology decisions as it tries to evolve to support today’s modern computing requirements for mobile and omnichannel banking.
Tip To make drilling more efficient during a commodities industry downturn, Laredo Petroleum is turning to cloud applications from a Silicon Valley startup to correlate production and operational costs.
Feature CIOs are battling a lack of cohesive digital strategies as they drive change in their IT departments. But that shouldn’t stop them from investing in comprehensive business technology portfolios. Forrester explains how.
Tip As Cisco strives to digitize its business, CIO Guillermo Diaz and the rest of the senior management team are aligning IT to achieve business outcomes. rnrn
Feature Facing a talent crunch, CIOs are using anything from social media and video conferencing to good old-fashioned networking to scout college recruits, programmers and senior managers.
Feature CIOs are struggling to calculate IT service costs for environments that have grown more complex from cloud services. However, they are finding answers in analytics software.
Feature CIOs implementing Windows 10 says the rapid upgrade cycle, which more closely resembles mobile apps and cloud services provisioning, requires IT teams to up their change management games.
How-To Orvis CIO Dave Finnegan is upgrading the company’s point-of-sale system in preparation for customer experiences involving mobile and sensor technologies.
News Analysis CIOs have mixed views of the blockbuster merger between Dell and EMC, two incumbent vendors struggling to boost market share in a world that is increasingly moving toward cloud services and mobile devices.
Feature Looking to upgrade its technology platforms, including SAP enterprise software and HANA customer analytics, British fashion retailer Burberry recruited Walmart Asia CIO Fumbi Chima.
Feature Alliant Insurance Services CIO Ilene Anders, who was promoted to CFO last week, discusses how she used IT to transform the insurance brokerage’s business.
News Analysis Starbucks’ hiring of Adobe CIO Gerri Martin-Flickinger as its CTO underscores the importance digital innovation is playing in traditional businesses. But does it also mean the CIO role is under siege?