Clint Boulton

Clint Boulton

Senior Writer

Clint Boulton is a senior writer for CIO.com, covering IT leadership, the CIO role, and digital transformation.

Articles by Clint Boulton

Blockchain for business: 5 promising pilots
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Blockchain for business: 5 promising pilots

Big brands in financial services, logistics and other sectors are betting on blockchain’s potential to facilitate transactions and verify provenance of products.
October 31, 2019
Co-innovating with startups: 5 steps for success
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Co-innovating with startups: 5 steps for success

Startups can help your organization kick-start innovation. Here’s how CIOs can hone their approach to courting fledgling vendors of emerging technologies while reducing risk.
October 30, 2019
6 tips for surviving digital disruption in 2020
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6 tips for surviving digital disruption in 2020

Once considered a competitive differentiator, digital transformation is now table stakes, according to Gartner, which offers tips for surviving disruption scenarios businesses may face in 2020.
October 24, 2019
The turnaround: Inheriting digital transformation
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The turnaround: Inheriting digital transformation

With digital transformations either stalled or splintered, newly hired CIOs must pick up where their predecessors left off and remake IT with a singular focus on supporting the business vision.
October 17, 2019
Multi-cloud strategy: Pros, cons and tips
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Multi-cloud strategy: Pros, cons and tips

Flexibility and feature functionality are among CIOs’ reasons for embracing a multi-cloud strategy. Experts explain the pros and cons of multi-cloud strategy and offer tips to get there.
October 3, 2019
IHG books big tech transformation
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IHG books big tech transformation

The operator of Holiday Inn Express and other hotel chains is facilitating a large-scale transformation that includes people, process and technology.
August 8, 2019
Scaled agile helps modernize Guardian’s operations
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Scaled agile helps modernize Guardian’s operations

Guardian CIO Dean Del Vecchio has reduced technical debt, instituted a scaled agile development model, and embraced the cloud in a bid to vault rivals in the insurance industry.
August 5, 2019
Aetna enlists AI to settle health insurance claims
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Aetna enlists AI to settle health insurance claims

The health insurer developed an artificial intelligence application to resolve claims, freeing up staff to focus on higher-level tasks, says CTO Claus Jensen, who plans to automate other processes.
July 25, 2019
How Aaron’s CIO boosted the ‘clock speed’ of IT
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How Aaron’s CIO boosted the ‘clock speed’ of IT

Aaron’s CIO John Trainor has embraced a product approach to IT service delivery and is supporting the effort with an SD-WAN, machine learning and other modern technologies.
July 22, 2019
RPA is poised for a big business break-out
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RPA is poised for a big business break-out

Robotic process automation is driving efficiency at enterprises such as State Auto, Berry Appleman & Leiden, American Fidelity Assurance and other companies.
June 12, 2019
Mastercard braces for retail’s AI-fueled future
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Mastercard braces for retail’s AI-fueled future

Hyperpersonalized and machine-to-machine commerce driven by 5G, IoT and AI will reshape retail as we know it , says Jorn Lambert, the company’s executive vice president of digital solutions.
June 10, 2019
6 tips for facilitating ethical AI in the enterprise
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6 tips for facilitating ethical AI in the enterprise

As the clamor for so-called “ethical AI” nears its crescendo, consultants recommend steps for creating fair and balanced algorithms. Hint: There’s no magic bullet.
May 14, 2019
Dealer Tire gains traction with data science
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Dealer Tire gains traction with data science

Dealer Tire is predicting when tires and other automotive parts will need replacing, an approach it says will help dealership and manufacturer partners generate more revenue.
April 8, 2019
FinOps: Best practices for cloud cost optimization
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FinOps: Best practices for cloud cost optimization

Cloud consumption is growing rapidly, but tracking spending can be a bear. Enter FinOps, a financial discipline and tech solution intended to optimize how enterprise spend on cloud.
April 3, 2019
Smithfield cloud ERP sows analytics opportunities
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Smithfield cloud ERP sows analytics opportunities

Smithfield Foods, purveyor of Nathan’s Famous and other pork product brands, consolidated three ERP systems into one SAP S/4 HANA cloud platform in push to better serve the business.
March 12, 2019
Retail robots prove power of human-machine collaboration
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Retail robots prove power of human-machine collaboration

Clean up on aisle 5: Robots patrol Ahold Delhaize USA’s Giant/Martin’s and Stop & Shop stores for spills, one of several examples of how automation technologies are augmenting human work.
February 25, 2019
Trusted advisors: The digital CIO’s secret weapon
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Trusted advisors: The digital CIO’s secret weapon

From strategic vendors to former colleagues, trusted advisors are essential to the success of today’s CIOs, who must bet on the right partners in their quest to drive digital across the business.
February 21, 2019
Kaiser Permanente transforms patient care through DevOps
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Kaiser Permanente transforms patient care through DevOps

Now capable of delivering new digital services quickly, Kaiser Permanente’s shift to DevOps at scale in a highly regulated industry shows the value of culture change done right.
February 19, 2019
Serverless: The future of cloud computing?
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Serverless: The future of cloud computing?

Serverless marks the next leg of the cloud journey as CIOs further abstract infrastructure and operations in pursuit of greater business agility.
February 13, 2019
Whirlpool spins up IoT for BYOB
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Whirlpool spins up IoT for BYOB

Whirlpool’s Yummly app and SmartBeer cooler, key aspects of the company’s Redefine Product strategy, underscore the company’s efforts to get cozier with its consumers.
February 11, 2019
Insurance company finds its digital edge in AI
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Insurance company finds its digital edge in AI

AXA XL is using artificial intelligence software to help reduce its risk consultants' workload, the latest example of an enterprise adopting software that can help it do more with less.
February 5, 2019
Revenue-generating CIOs share hard-earned advice
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Revenue-generating CIOs share hard-earned advice

More CIOs are adding revenue generation to their job description. IT leaders from MRE Consulting, Retail Business Services, Holman Enterprises and Agero shared their money-making stories.
January 30, 2019
Boston Red Sox digital strategy covers all the bases
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Boston Red Sox digital strategy covers all the bases

Digital strategy is a key priority for the Boston Red Sox in 2019. CIO Brian Shield is leading the efforts, which include chatbots and wayfinding software, as well as upgrades to CRM and the corporate intranet.
January 28, 2019
TBM success stories: Improving the value of IT
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TBM success stories: Improving the value of IT

CIOs are turning to financial analytics to automate technology business management (TBM), a framework for aligning the value of IT services with the cost to produce them.
January 10, 2019
Wyndham Hotels checks into the cloud
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Wyndham Hotels checks into the cloud

Modernizing core reservation and property management systems by moving to the cloud sets Wyndham up for more innovative franchisee and guest experience, says CIO Scott Strickland.
January 9, 2019
7 tips for scaling your AI strategy
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7 tips for scaling your AI strategy

Now that your enterprise has experimented in AI it’s time to consider how to expand the efforts. Here’s how, according AI visionary Andrew Ng, as well as experts from PwC and Deloitte.
December 31, 2018
5 reasons DevOps initiatives fail
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5 reasons DevOps initiatives fail

DevOps is becoming a go-to approach to delivering customer value, but too many initiatives are failing, thanks to an overemphasis on tech and an inability to facilitate change, experts say.
December 17, 2018
Magellan Health goes cloud-first to modernize IT
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Magellan Health goes cloud-first to modernize IT

Magellan Health CIO Srini Koushik is embracing SaaS for identity management and other functions as part of a digital transformation aimed at improving the way the company leverages data.
December 10, 2018
3 ways Mastercard uses AI to fight fraud
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3 ways Mastercard uses AI to fight fraud

Mastercard leans on cutting-edge AI tools to combat cybersecurity threats at a time when the world is moving toward digital payments facilitated by contextual commerce.
December 3, 2018