Feature More than a month after the news of the massive acquisition broke, some CIOs are still wondering exactly what Microsoft is getting in the $26.2 billion deal.rn
Feature Another mid-sized enterprise has dropped an incumbent MPLS provider for a younger, more nimble service provider, in this case choosing a hybrid MPLS/SDN network for speed, flexibility and cost savings.
Tip Service King Collision Repair Centers is phasing out its MPLS system as the primary networking provider for SD-WAN appliances, says its CIO.
Tip As Chipotle recovers from its food-borne illness outbreaks, franchisees for the popular chicken chain are ushering in the ‘Internet of Chicken’ by using low-power wireless sensors and gateways to monitor their walk-in freezers and refrigerators.
Tip Principal Financial Group turned to agile to quickly build more software for its insurance, retirement planning and asset management customers.
Tip Workday’s Diana McKenzie is plotting a data management strategy that will help the company better serve its customers and get into the black.
Feature Hiring a CDO can prove disruptive to businesses, creating competition and conflict between the anointed digital leaders and CIOs and potentially CMOs, says PwC. But there is some good news.
Feature Travelers is testing drones as an alternative to hiring third-parties to assess roof damage, but regulations remain a major impediment to widespread commercial use of the technology.
Feature CIO.com got demonstration of the drones in action at Travelers' Claims University, a 200,000-square foot-plus facility where 7,000 claims professionals go each year to learn how the data-driven claim analysis business works.
Feature Sweeping technology upgrades for fans and employees have the professional golf group building Windows 10 applications and migrating email and other computing tasks to the public cloud.
Feature The software company releases to open source an SDK intended to let developers build Internet of Things applications that run on any network device, OS or infrastructure.
Feature Broad adoption of blockchain technology is likely years away as companies struggle to understand how to apply the digital ledger technology to practical scenarios amid regulatory, governance and standards obstacles.
Feature Under 31-year-old Thomas Saueressig, SAP is testing emerging technologies to boost workforce productivity and, ultimately, customer satisfaction.
Feature Deloitte consultants say they are increasingly fielding questions from CFOs about technology architecture, which runs counter to what many CIOs may say about their finance peers.
Feature With digital strategies increasingly taking center stage in many businesses, more CIOs are reporting to the CEO. However, the tech talent dearth threatens CIOs ability to conduct their work.
Analysis CIOs from CVS Health and JetBlue insist it doesn’t matter whether they work with CDOs, CMOs or other executives as long as their efforts meet customer demands.
Tip The Muscular Dystrophy Association is modernizing clunky, legacy IT systems by moving email, collaboration, HR and CRM capabilities to cloud services. rnrn
Tip Starwood Hotels & Resorts Worldwide uses an analytics engine to alter hotel pricing rates on the fly, improving demand forecasting by 20 percent.
Feature After spending the past year investing in and advising a handful of retail and SaaS startups, Tom Keiser is again donning his CIO hat for Zendesk, a rising customer service software maker.
Feature World Bank, Capital One and other banks are moving past their fears about security and regulatory risks turned and embracing the business agility of public cloud services.
News Analysis The toy retailer, battling Amazon.com and other ecommerce-savvy players, hires Phil Newmoyer from Serta Simmons Bedding as its new CIO.
Analysis Former Royal Caribbean Cruises CIO Bill Martin is creating a data governance strategy at Anschutz Entertainment Group to better connect with customers. rn
Feature CEOs are investing heavily in digital business strategies, hoping to avoid the kind of disruption roiling sectors such as transportation, banking and other industries. And that’s good news for CIOs.
Feature Chatbots are emerging as a shiny new tool for enterprises. These virtual assistants can differentiate themselves by personalizing the software with contextual information such as location.
Analysis USAA, the financial services firm for military veterans, will create messaging bots to automate financial services for its 11.4 million customers.
Feature As if CIOs don’t have enough to worry about from cyber-threats and digital transformations, they must now be wary of impatient new bosses coming in to shake things up.
News Analysis Jody Davids, who has served as CIO of Agrium, Best Buy and Cardinal Health, has taken the leadership skills cultivated in her 35-year career to beverage giant PepsiCo.
Analysis Bimodal IT is gaining acceptance at some multi-billion-dollar corporations but Forrester Research says it’s the wrong approach at a time when customer preferences for digital technologies are forcing companies to move faster.
Feature CIOs are taking on customer-facing positions, which companies are creating to get a better handle on how to better grow their digital businesses.
Feature Despite the rising popularity in digital transformations, one college professor says his students want no part of the CIO role, let alone IT.
Analysis J.Crew hires Michelle Garvey from Ann Inc. as its new CIO as the struggling apparel retailers attempts to jumpstart sluggish sales and declining profits.
Analysis Like many companies of a certain age, Pitney Bowes is banking on software to bolster lagging sales in a world where ecommerce is gaining steam.
News Analysis Nordstrom hires Kumar Srinivasan, who will work with CIO Dan Little to help streamline and improve the fashion retailer's merchandise and supply chain software.
Tip Using data collected from millions of weekly transactions, Starbucks plans to provide more personalized service to its mobile app and loyalty reward users.
Tip CIOs who can transform their businesses and accelerate fiscal growth will help their companies fend off technology disruption and industry convergence.
Feature Looking to save on networking costs, some CIOs are extending SDN capabilities to the WANs that connect remote offices. The challenge is that the fledgling SD-WAN market is unpredictable and driven largely by startups.
Feature Ferrara Candy, which aims to double in revenues by 2020, is revamping its websites and social media strategy for the 30-and-under crowd.
Tip At a time when consumers expect rapid fulfillment as they shop online and from mobile devices, Target is writing custom software to improve its supply chain operations.
Analysis CEOs want several things from today’s transformational CIOs, including superior communication, collaboration and risk mitigation skills, say executive recruiters. But a longer-term question looms: What becomes of the CIO?
Feature Jamie Miller is applying the leadership and operations skills she gained as the CIO of a tech giant to open a digital solutions business at GE Transportation’s Chicago headquarters.
Feature Deloitte Consulting says augmented and virtual reality, Internet of Things, advanced analytics and blockchain software offer the most promise in 2016.
Feature CIOs who work closely with CEOs to direct digital strategies will eventually find themselves in the CEO’s seat themselves, according to Salesforce.com CEO Marc Benioff.
Feature The American Cancer Society is using cloud-based ID management software to allow its millions of members to log into its websites. CIO Jay Ferro says the move will help the organization suggest events and make other recommendations to donors and volunteers.