Chris.Davis

Chris.Davis

Contributor

Chris Davis is a Vice President at Metis Strategy, a strategy and management consulting firm specializing in the intersection of business strategy and technology. Chris is the Head of the firm's West Coast Office, where he advises Fortune 500 CIOs and digital executives on the role that technology plays in differentiating the customer experience, developing new products & services, unlocking new business models, and improving organizational operations.

Chris is a published author in technology strategy periodicals, and is a regular speaker on how to compete in the digital era, with recent contributions to the last three Forbes CIO Summits, Cisco Live, the Silicon Valley CIO Roundtable, and the San Francisco Fisher CIO Forum. Chris also contributed to the research and methodology development for Peter High's books Implementing World Class IT Strategy: How IT Can Drive Organizational Innovation (Jossey-Bass, 2014), and World Class IT: Why Businesses Succeed When IT Triumphs (Jossey-Bass, 2009).

Chris has an economics degree from Georgetown, and a masters degree in the Management of IT from the University of Virginia.

The opinions expressed in this blog are those of Chris Davis and do not necessarily represent those of IDG Communications, Inc., its parent, subsidiary or affiliated companies.

Articles by Chris.Davis

Enabling productivity and scale through improved enterprise knowledge management
IDG TECHtalk Voices

Enabling productivity and scale through improved enterprise knowledge management

Knowledge workers will increasingly power the economy, but 19% of their time is spent looking for information. The pace of business demands that knowledge workers need access to trusted information, at the right time, through the right channel, in real-time. Scaling knowledge through people, process, and technology needs to be an imperative for all companies hoping to maintain cultural cohesion, improve productivity, and align cross-functional teams to deliver complex work.
October 15, 2020
5 lessons when creating a ‘customer zero’ program
IDG TECHtalk Voices

5 lessons when creating a ‘customer zero’ program

Technology organizations must invest in a “customer zero” program to drive internal innovation, improve quality, and demonstrate they believe in their own products and services.
September 24, 2020
Defining a data privacy strategy in the digital era
IDG TECHtalk Voices

Defining a data privacy strategy in the digital era

Personalized customer experiences, automated business operations, and data science-driven insights all depend on the quality and volume of your data. However, while the last decade has been a rush to drill for data, it is becoming ever more important for brand trust and regulatory compliance for a data privacy strategy to be more than a policy on ethics. It needs to be an operational capability that organizations sustain in order to protect their customers, protect the company, and differentiate the brand value proposition.
June 18, 2020
Digital M&A: How to successfully execute a digital merger
The Tech Exec's Advisor

Digital M&A: How to successfully execute a digital merger

M&A can be a source of competitive advantage, or a resource-consuming distraction, depending on how well you execute the integration of the merging companies’ digital operations.
August 8, 2019
How product development drives competitive advantage in the digital age
The Tech Exec's Advisor

How product development drives competitive advantage in the digital age

Great technology doesn’t always win. Good thinkers fail to execute. Whether software is your product, or you need to enrich and amplify products and services digitally in order to compete at speed and scale, a strong product development capability will define the winners and losers in the digital age. Here are the five key ingredients to product development.
May 20, 2019
5 ways leading CIOs are deploying AI in 2019
The Tech Exec's Advisor

5 ways leading CIOs are deploying AI in 2019

While many companies continue to explore AI business cases, seek executive support and mature their foundational IT and data capabilities, a growing number of enterprises – including Walmart, Western Digital, Bank of America, 7-Eleven and Pearson – are deploying the technology at scale.
January 31, 2019
6 steps to help drive consumers to your direct channels
The Tech Exec's Advisor

6 steps to help drive consumers to your direct channels

As businesses develop ever more complex distribution strategies for selling goods or services online, the integrity and parity of prices on your owned digital channels has never been more important.
June 21, 2018
Building a data-driven culture through a business experimentation framework
The Tech Exec's Advisor

Building a data-driven culture through a business experimentation framework

Accelerating decision velocity is critical to competing at digital speed. Leading organizations are leveraging Business Experimentation Frameworks to position data as the driving force of iteratively designing experiences that customers will love.
May 1, 2018
5 lessons for successfully splitting a company
The Tech Exec's Advisor

5 lessons for successfully splitting a company

In some ways, splitting a company into two may be harder than a merger. When merging, you have the luxury of more time to operate independently and merge strategically.
February 28, 2018