Strategic Outsourcing and Shared Services Current market pressures are demanding organizations to strike a balance between the value automation can bring and risks associated with it.
Strategic Outsourcing and Shared Services As we come back from holidays, we tend to reflect on what 2016 will bring, trends and upcoming changes on how buyers and service providers engage. Recently a lot has been said and written about two prominent trends: digital and automation. However little has been discussed about the commonalities between these prominent trends and the outsourcing industry.
Strategic Outsourcing and Shared Services Service providers are continuously investing a great deal of effort to enable automation/artificial intelligence as part of their service offerings. The the level of standardization of processes/activities related to BPO services make it a perfect candidate for automation.
Strategic Outsourcing and Shared Services Organizations, service providers and advisors share thoughts on millennial outsourcing and the other latest trends within the outsourcing industry.
Strategic Outsourcing and Shared Services Although well thought upfront, the alignment of an organization’s strategy with their decision to outsource tends sometimes to be focused on short-term attainment of the organization’s bottom line and cost reduction targets. There are seven fundamental steps an organization may wish to follow to ensure the alignment with its strategy materializes it.rnrn
Strategic Outsourcing and Shared Services Organizations may adopt outsourcing as an alternative to reduce costs and minimize risks for activities not deemed core to the organizations’ business. However, an organization is usually unable to realize the desirable outsourcing value if one of the following game changers is presented.