Falk.Rieker

Falk.Rieker

Contributor

Falk Rieker, Global Vice President and Global IBU Head for Banking at SAP, is a senior level financial services professional and SAP veteran with over 20 years’ experience connecting bankers with the technology they need to succeed in the workplace.

In his current role, Mr. Rieker is responsible for leading the banking solution strategy and solution management teams at SAP. He is part of SAP’s Global Leadership Team for banking and responsibilities include the definition and support of solution and go-to-market strategy, roll-in and roll-out of new solutions and releases, co-innovation with software partners to complement the solution portfolio, pre- and post-sales support of customer projects as well as the support of press, analyst and marketing events.

As a thought leader in the banking space, Mr. Rieker frequently speaks at international banking conferences and has been published and quoted in leading industry publications like Forbes, American Banker, BS&T, and Wall Street and Technology.

Over the past several years Mr. Rieker has also been part of SAP’s sales leadership team in North America. Under his leadership, the U.S. and Canada became major revenue sources for the banking practice globally. As a result of his efforts, SAP saw 100+ net new customers and solution innovation with industry leaders like JP Morgan Chase and Bank of America.

Mr. Rieker joined SAP in 1999 from BHF Bank (Deutsche Bank Group), Frankfurt, Germany where he worked in the Office of the CFO. His duties included the successful implementation of segment reporting (LoB Reporting), financial planning, activity-based costing, and customer/product/org. profitability analysis.

Mr. Rieker holds an MBA in Banking and Marketing from the Bavaria State University in Bayreuth, Germany.

The opinions expressed in this blog are those of Falk Rieker and do not necessarily represent those of IDG Communications, Inc., its parent, subsidiary or affiliated companies.

Articles by Falk.Rieker

Bank on the Gen Z customer to disrupt the financial services industry
Financial Innovation

Bank on the Gen Z customer to disrupt the financial services industry

Gen Z is starting to enter college and become more financially independent, which puts pressure on banks to provide them with tailored services and offerings based on their preferences. New technology innovations will help banks further engage with this cohort.
June 18, 2018
Millennials, P2P payments and FinTechs: what banks should be watching in 2017
Financial Innovation

Millennials, P2P payments and FinTechs: what banks should be watching in 2017

A 2016 CapGemini study found that customers believed that their banking experience had improved. They were, in general, happy about the experience they received at their retail banks - a credit to the investment and energy that has been put into transforming front end processes and services. Despite those gains, however, there were two worrying signs. Namely the younger generations –millennials – still scored low on customer experience and gains in customer experience didn’t translate into increased profit.
May 31, 2017