Jeffrey.Morgan

Jeffrey Morgan, president of e-Volve IT Services, has been providing independent consulting services since 1993. He is the author of Enterprise Software Procurement, and he publishes the blog Information Technology for Executives.

Jeff has worked with organizations in nearly every sector, including the Department of Defense and other federal, state and local government agencies, as well as nonprofit organizations and small businesses and Fortune 500 and 100 companies in the insurance, publishing, manufacturing, medical and transportation industries.

Jeff re-engineers business and technology processes, systems and services for county and municipal governments, nonprofits, and small and midsize businesses to improve services and lower costs.

He holds a master of arts degree from the University of California, Riverside (Regents' fellow, Graduate Council fellow, 1992), and is also a graduate of the Defense Language Institute (Korean, honor graduate 1986), the U.S. Army Electronic Warfare School (distinguished graduate, 1986), and the U.S. Army Intelligence School (1986). Jeff's resume includes extensive training and experience in many areas.

The opinions expressed in this blog are those of Jeffrey Morgan and do not necessarily represent those of IDG Communications Inc. or its parent, subsidiary or affiliated companies.

Articles by Jeffrey.Morgan

Board and management responsibilities for information security
Information Technology Governance

Board and management responsibilities for information security

Only 37% of corporate directors are confident with their organizations’ cyber security plans. What responsibilities do corporate and public-sector boards have for oversight of cyber and information security and what resources are available for them?
February 9, 2018
Information Technology Governance

Information governance in the federal government

Inexcusable mismanagement of classified data, secret e-mail accounts and wanton destruction of public information demonstrate that there isn’t any information governance happening in the federal government.
February 2, 2018
For tech’s sake! Another government tech plan?
Information Technology Governance

For tech’s sake! Another government tech plan?

The best technology plan ever? Pouring a bucket of tech on dysfunctional managers and business processes doesn't solve business problems.
August 1, 2017
What’s new with ISO/IEC 20000?
Information Technology Governance

What’s new with ISO/IEC 20000?

ISO/IEC 20000-1:2011 is the international standard for IT service management. Is it just for large organizations or does it work for very small organizations as well? How can it help your organization provide better service?
July 27, 2017
Risk assessments for local governments and SMBs
Information Technology Governance

Risk assessments for local governments and SMBs

Does your organization have a mature risk management program or are your just crossing your fingers and hoping for the best? Risk assessments are an essential part of your information and IT governance programs.
May 23, 2017
Municipal shared services agreements for information technology
Information Technology Governance

Municipal shared services agreements for information technology

Are shared IT services for municipalities a good deal? What are the risks and do they really save money or will you be stuck with a nightmare scenario from which you can never extricate your organization?
May 15, 2017
Information Technology Governance

County/municipal IT customer service and the RACI model

Do you assume that your managers and staff members will apply common sense to daily operational activities? If so, you may be in trouble. Let's look at how you can use the RACI model and other IT governance tools to address the deficiencies of DNA.
May 9, 2017
Information governance for counties and municipalities
Information Technology Governance

Information governance for counties and municipalities

Most county and municipal governments don't have formal information governance programs, but adoption of IG would reduce risks, lower costs and vastly improve quality of services in these organizations.
April 27, 2017
HIPAA as an umbrella for county/municipal cybersecurity
Information Technology Governance

HIPAA as an umbrella for county/municipal cybersecurity

Many county governments have departments or divisions that qualify as "covered entities" under HIPAA. For those organizations, it makes a great deal of sense to cover the entire enterprise under the umbrella of HIPAA rather than limiting HIPAA compliance to a single department.
April 11, 2017
County and municipal cybersecurity, Part 2
Information Technology Governance

County and municipal cybersecurity, Part 2

This is Part 2 of a two-part series for municipal executives and managers on cybersecurity. Included is a discussion of information governance (IG) and a look at frameworks, standards and regulations, including NIST, HIPAA, ISO27000 and COBIT5.
April 3, 2017
County and municipal cybersecurity, Part 1
Information Technology Governance

County and municipal cybersecurity, Part 1

This is the first part of a two-part series on cybersecurity for county and municipal organizations. In Part 1, I define major issues and obstacles specific to municipal government. In Part 2, I will offer solutions. This article was written specifically for county and municipal executives: CEOs, CAOs, COOs, CFOs, general managers, etc.
March 27, 2017
Information Technology Governance

Is naked truth part of your business model?

Are truth and honesty part of your organizational culture Or does your management team prefer to live in a bubble and make their own truth?
January 31, 2017
Voodoo project management
Information Technology Governance

Voodoo project management

You're fired! Bogus management mumbo jumbo doesn't get projects done. Project management is a complex set of real skills that you can't learn in a 35-hour class.
January 20, 2017
Information Technology Governance

On the nature of ‘IT’ projects

Confusing IT projects with business projects is common – and the results are often catastrophic. Unfortunately, managers, end users and even IT professionals frequently fail to understand the distinction.
November 17, 2016
Information Technology Governance

Here’s why your EHR doesn’t work

“I hope you’re not going to show me a bunch of flowcharts." This EHR project was doomed to fail from the beginning. rnrn
November 10, 2016
Information Technology Governance

May I see your comprehensive security policy please?

Lack of compliance with the HIPAA security rule is common in county and municipal covered entities (CE). I provide some essential, primary source tools and documents for HIPAA security rule compliance.
October 31, 2016