John Edwards

John Edwards

Contributing writer

John Edwards is a veteran business technology journalist. His work has appeared in The New York Times, The Washington Post, and numerous business and technology publications.

Articles by John Edwards

7 KPIs for customer-centric IT
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7 KPIs for customer-centric IT

Becoming truly customer-centric requires access to deep insights and rapid action. KPIs are the tools that help IT discover what external and internal customers really want.
September 20, 2022
7 tell-tale signs of fake agile
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7 tell-tale signs of fake agile

Embracing agile principles doesn’t automatically lead to better project management and software development. Here’s what separates true agile practitioners from imposters.
September 13, 2022
7 ways to create a more IT-savvy C-suite
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7 ways to create a more IT-savvy C-suite

Establishing a more tech-savvy organization starts at the top. But IT leaders who want greater tech fluency among the leadership ranks should put business first.
September 6, 2022
8 traits of highly efficient CIOs
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8 traits of highly efficient CIOs

Efficiency leads to improved productivity, flexibility, and quality of work. Making the best use of your time as an IT leader also builds a direct pathway to career success.
August 23, 2022
7 traits of inspirational IT leaders
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7 traits of inspirational IT leaders

All CIOs are leaders, yet only a select few are truly inspirational leaders. Here’s how you can become one of them.
July 26, 2022
Misled by metrics: 7 KPI mistakes IT leaders make
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Misled by metrics: 7 KPI mistakes IT leaders make

Virtually every CIO uses metrics and key performance indicators (KPIs) to gauge the performance of their IT teams and strategies, but not always correctly. Here’s a look at what you’re doing wrong.
June 27, 2022
7 ways to elevate your CIO role
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7 ways to elevate your CIO role

CIOs have long been viewed by many colleagues as second-string executives. Now is the time for IT leaders to expand their role, and to assert their unique vision and value.
April 11, 2022
7 traits of indispensable IT leaders
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7 traits of indispensable IT leaders

Irreplaceable IT leaders share several common characteristics. Acquiring these traits can put you on the fast track to long-term career success.
March 23, 2022
7 ways to win over a new IT team
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7 ways to win over a new IT team

You’re ready to meet your new staff. But are they ready for you? From assessment to execution, here’s how to set yourself up for long-term success from the get-go.
March 1, 2022
6 ways to restructure IT for maximum productivity
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6 ways to restructure IT for maximum productivity

From shifting operating models to favoring a more cross-functional approach to collaboration, CIOs are improving IT productivity by rethinking how IT gets work done.
February 15, 2022
8 enterprise cloud strategy trends for 2022
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8 enterprise cloud strategy trends for 2022

Cloud adopters are shifting tactics to take advantage of fresh concepts and approaches. Here’s what you can expect to see this year.
January 25, 2022
8 top priorities for CIOs in 2022
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8 top priorities for CIOs in 2022

2022 promises to be both exciting and challenging for IT leaders. To get the most value from IT in the year ahead, tech chiefs should focus on the following key initiatives.
January 18, 2022
7 enterprise architecture mistakes to avoid
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7 enterprise architecture mistakes to avoid

Disruptive times require resilient, forward-looking enterprise architecture. Don’t let a faulty framework ruin your organization’s ability to meet current and future objectives.
December 23, 2021
7 digital disruption myths
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7 digital disruption myths

Myths play an important role in history and culture, yet when it comes to digital disruption, believing in fables can be both destructive and career crippling.
December 7, 2021
7 tips for better business-IT alignment
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7 tips for better business-IT alignment

In a rapidly changing world, IT and business leaders need to work together to steer their enterprise in the right direction.
November 22, 2021
7 data governance mistakes to avoid
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7 data governance mistakes to avoid

These days, every data transaction is a business transaction. That’s why it’s vital to build a data governance framework that’s strong, secure, adaptable, and as error-free as possible.
November 9, 2021