Truth from the Trenches There are literally thousands of SaaS applications that can be used to manage almost every aspect of a company’s internal operations. On a bad day it may seem as if your company has purchased all of them! Here are some tips on how IT organizations can provide responsible application oversight even in the absence of direct application ownership.
Truth from the Trenches Technology fads come and go over time but the fundamental business benefits that IT can deliver remain the same. Any technology initiative that can produce dramatic improvements in process automation, data democratization or ease of use will materially improve the business credibility of your company’s IT team and likely enhance the career prospects of its leaders.
Truth from the Trenches IT leaders bemoan the technical debt afflicting their core systems but rarely confront the talent debt afflicting their workforce. This self-help program enables leaders to accelerate the transition from denial to action in dealing with their talent debt issues.
Truth from the Trenches It’s impossible to establish a security culture within a modern enterprise if it doesn’t already exist within IT. IT organizations should have pervasive and conspicuous security cultures that can serve as examples to all other parts of a corporation. Here are six management triggers that IT leaders can use to build such cultures.
Truth from the Trenches Most IT organizations receive feedback from their company’s paying customers through functional teams that each possess a unique perspective regarding true customer needs. Establishing communication channels that promote more direct interactions with paying customers can improve IT’s business effectiveness and, in some cases, ensure its survival.
Truth from the Trenches Enterprise architecture teams that attempt to rationalize and standardize employee engagement applications do so at their own peril. Their recommendations will likely be ignored and their roles as champions of technology innovation will be marginalized.
Truth from the Trenches Newly appointed CIOs have a limited window of opportunity to establish the credibility and relationships they need to implement their change agendas. This playbook may not guarantee success, but it can go a long way towards reducing the risk of failure during the all-important first year on the job.
Truth from the Trenches Successful innovation in a commercial enterprise is a matchmaking exercise that establishes a long-term marriage between a business opportunity and a new or emerging technology.
Truth from the Trenches The on-the-job management challenges confronting CIOs and NFL coaches are very similar. Their average job tenures are similar as well. CIOs seeking to improve their personal job security might be well-advised to spend a little more time listening to ESPN during the upcoming NFL season and asking themselves if they’re committing any of the same mistakes plaguing the leaders of chronically underperforming NFL teams.
Truth from the Trenches It’s the responsibility of senior leaders to ensure that talented individuals consciously acknowledge the scalability dilemma they are facing as a first step in turning them into true team managers.
Truth from the Trenches IT credibility is not simply based upon IT’s ability to implement new technologies or support major business initiatives. Keeping end users productive on a day-in, day-out basis is equally if not more important in establishing IT’s reputation.
Truth from the Trenches To successfully overcome the many execution hurtles, it’s essential that business and IT executives leading major initiatives are fully aligned at the outset of any campaign.
Truth from the Trenches Experience has shown that commercial enterprises have no problem parting ways with employees whose skills and experience are no longer relevant to their firm’s needs. Professionals should be equally cold and calculating.
Truth from the Trenches There is a widespread belief, verging upon a theological conviction, that corporate data centers are a thing of the past. Industry prognosticators and practitioners have convinced themselves that cloud computing is an inexorable force that will eventually consume most corporate data centers, rendering them obsolete. But what if this belief is fundamentally flawed?
Truth from the Trenches There is no one magic formula for measuring the business value that IT delivers, and many attempts to do so can actually backfire.
Truth from the Trenches Seven-time CIO Mark Settle shares a creative approach to managing numerous collaboration tools — which should ultimately optimize employee productivity.
Truth from the Trenches Every leader of a large IT organization manages two very different types of business. Okta CIO Mark Settle discusses the varying clientele, and what success (and failure!) looks like for both sides of the business.
Truth from the Trenches Seven-time CIO Mark Settle shares advice for encouraging innovation in IT -- and how to avoid stifling it.